Re: Unravel

Changed my resolution. Turned my monitors off. tried to run it on the 1920x1200 in 1080 as well, as well as my other screens. Nothing changed.

Restarted the computer, ran it as admin, but it's still just a white dot blinking, over and over. I don't actually get a black screen tho. If you look in the corner on the video, you can see the white dot, blinking and blinking, and never stopping.

I've also uninstalled the game, reinstalled, it, uninstalled it again, installed it to another drive. And still same outcome.

Yeah, seems like something is keeping it from loading fully. 

Bit out of ideas atm and it's bed time for me.

Maybe someone else has an idea.

I'll check back tomorrow

Thanks for trying at least, and sleep well.

I've updated my graphics drivers and the date they show are Jan 27th so seems there's newer ones then yours

Can you try updating ?

Is this your first time starting up the game or have you successfully started it before?

This is the furthest I get, the first time, or 8th time I try. So no, never gotten to start it properly.

The drivers you got and I got is the exact same, just a bug fix in the .75 once, if you had thunderbolt connection in your PC, you get a it's safe to remove your graphics card, which is why I didn't bother with the update. But I did now, but no difference. Still just a blinking dot in the corner with the music playing.

Could it be, that you run a Windows N-version. I too only have the white blinking dot ☹️

I'm not entirely sure how I figure out if I have the N edition of Windows.

http://prntscr.com/a0bfhp Don't know if you can see it from this.

https://en.wikipedia.org/wiki/Windows_10_editions#N_and_KN_Editions

As I understand, it don't include Windows Media Player? If that is the case, I have Windows Media Player on my system. It also says that it's for the European Union as well as Switzerland and South Korea. I live in Norway, which isn't in the EU, nor listed as one of the two countries, so I'm not sure. But seems like I got a normal Windows 10 Pro, as WMP is included.

You also get music playing when the dot is blinking? Mine loads up really fast, like a second, then it starts blinking, and playing music.

If you had the N version, it would say so in your DxDiag which it doesn't.

So, @Neutrosider could you post your DxDiag too so we can go search for common factors ?

Correct, the N-Versions of Windows are missing some features, and the Windows media player. These Features can be important to some programs and games (for example Nvidia shadowplay and GTA V need them). Fortunatly, microsoft has a so called Media-Feature-pack, which one can install to get all the features the non-n version has. after installing this pack, it's basically the same as the non-N version.

if you haven't installed the media-feature-pack yourself, but have the windows media player, you definitly have the non-N version.

I myself have Windows 10 Pro N (i'm german), and the media feature pack has solved issues for me in the past, but my current installation seems to be broken (can't play GTA V or use nvidia shadow-play, but i used to be able to). I'll need to reinstall windows 10 in the near future, solely because of my broken media-feature-pack installation.. But because you do not have the N-version, we can assume that this is not the problem, wich is bad news for you (as you still have no fix) and good news for me (as the problem is not with the N-Version)

My DxDiag.txt is attached

Hm, don't see anything at first glance.

I'm unsure if you can play offline with the trial version but maybe you could both try that ? Put Origin in offline mode and then try start the game. 

Considering you are both stuck on the same amount of memory I will guess it might be a memory leak issue. If you are up for it you can try downloading the tiny .exe RAMMAP and see in detail what uses memory where:

https://technet.microsoft.com/en-us/sysinternals/ff700229.aspx?f=255&MSPPError=-2147217396

it might help me locate the issue and perhaps find a workaround and if not then it might help the developers fix it 🙂

i had *load of stuff open in the background, so i rebooted. didn't change a thing. in offline mode, it didn't even allow me to start the game. I tried disabling the origin-ingame-overlay-thing, but origin seems to ignore that i turned it off. I also tried using only one screen, and i tried a different screen, but i always got the same result. after the reboot, and while having the game open i saved the rammap. i'll try to attach it here, but i'm not sure if it is ok to attach nearly 200MB attaching didn't work, i uploaded it here: http://dev.wtf/HEIKO.RMP

I know your issue is different from the ones where the game is crashing but it might be worth updating/removing the K-Lite Codec Pack if you have that.

Maybe just different symptoms of the same issue ?

Yeah, me too :D

Tomorrow should be more people around to help figure this out.

Here is the rammap file. https://drive.google.com/open?id=0B7XlnSV5xgrbRnY4bVNTWlZNVlE

I don't understand much of that,

And for crunrict, I don't have any codec packs install. Also looked at the Offline mode, seems it's not possible to start the game in offline mode.

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@LazyT0ad wrote:

  

And for crunrict, I don't have any codec packs install. Also looked at the Offline mode, seems it's not possible to start the game in offline mode.

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Yeah, makes sense. I thought so but didn't want to leave any stone unturned.

Guess we'll be waiting form someone official to have more ideas on this

Tagging @EA_Stefan @EA_Zoe

I don't see anything crazy with the RAM maps but as I don't have the game I don't have anything to compare them to. They might still help the developers though as they know what how the memory allocations should look like.

It seems that the K-Lite codec pack is already installed on my pc. when i tried to install it, it told me so

Can you uninstall it ? It might be the source of the issue.

ok, i read your post AND the installer wrong. i only downloaded an update pack, and it denied installation, not because i already have it installed, but because it's an update pack, and i do not (!) have it installed. i'll try installing it now