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1437274's avatar
1437274
2 years ago
Solved

The Game crashes when I try to start it

Hi, ive got the problem of Immortals of Aveum not starting. MY Plattfrom is PC, and following is happening: I klick on play, the Ea App closes, loading, the Ea App starts again. Thats it. I would be ...
immortals of aveum
  • EA_Illium's avatar
    EA_Illium
    7 months ago

    Hi @czrs1Nk Thanks for trying those steps, can you try launching the EA app and Immortals as an admin and check if this continues? 

    If so, can we try launching your PC in a clean boot to disable background tasks that may be interfering with your game.

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
7 months ago

Hi @czrs1Nk Thanks for trying those steps, can you try launching the EA app and Immortals as an admin and check if this continues? 

If so, can we try launching your PC in a clean boot to disable background tasks that may be interfering with your game.

LordDyran's avatar
LordDyran
4 months ago

I am seeing multiple threads having the same problem, and indeed so am I.  SFC doesn't fix it, running as admin doesn't fix it, clearing the cache doesn't help, reinstalling it doesn't help.  I actually wonder, based on some of the other feedback, if this isn't somehow linked to Game Pass, since that's how I am running it and so is at least one other person having the same trouble.  Weirdly, this game also worked fine for ~8 hours before the issue started.

This is pretty ridiculous, though.  The game is entirely unusable.  Is there any way to get a useful log about what's happening during boot?  An argument I could add to the boot to get some information or - even better - to fix the problem?  I see nothing in event logs that seems related; as far as the computer is concerned, it thinks it's booting as intended.  I am happy to work on this, but posting the exact same steps to every post even though no one has had any luck with them is not helpful.

  • LordDyran's avatar
    LordDyran
    4 months ago

    Oh, and just as an additional nugget of info: this looks an awful lot like the pinned Intel CPU issue, but I am working with an AMD Ryzen.

  • czrsiNk's avatar
    czrsiNk
    4 months ago

    I gave up in the end, and frustratingly, uninstalled the game. I couldn't get it work at all, despite all my other EA Games (via Games Pass) working. Shame, but had no other choice. One day it may be fixed and my savegame will be safe in the Cloud until then.

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,355 PostsLatest Activity: 45 minutes ago