Unable to launch the game. Account issue.
I bought this game on steam, tried to launch the game, then it says I may download this game from another account on this device so I can't run it. But this is the only EA account I have and it is th...
Forum Discussion
Not working for me, still saying it is purchased by another account.
How to fix? Tried all steps, not working...
EA_DavidCommunity Admin
@DeadlyDonut90 This is an account mixup error, you're logging into the EA app using an account that's not linked to your Steam.
If you log out then go to EA.com you can log in with a Steam option.
You can then go to https://myaccount.ea.com/cp-ui/aboutme to see which EA account is actually linked to that steam one, and from here you can make any changes needed to get back into that EA account on the EA app.I do log in with my linked account, it is still not working.
- EA_David@DeadlyDonut90 Indeed, apologies for the poor read on my part on that one, checking now you do appear to be logging into your linked account.
What i did notice is that fixing this should be relatively trivial, can you reset your EA account password then try again?
