Solved
Unravel two: unresponsive white screen
Hi,
I have a problem with Unravel two: when I launch the game, it freezes on a white screen, either in full screen or in windowed mode.
Nvidia drivers => up to date
Windows => up to date
K-lite-codec => up to date
I tried to reinstall the game,
I tried to remove the V folder in D3D11
I also tried to do a clean start
I give you a log file.
thank you in advance for your help.
Hi @B3LI0TT To check do you get any error message when this happens?
Also, when you have a moment can we try the following?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Check for other applications that may be limiting EA App or Game performance
