Welcome to Crater TROPHY still bugged

I have the same issue, but I play on Steam.

Hey all, 

Apologies for the late reply, I was AFK for a little while.

I'm assuming you are still experiencing this since no one has posted an update in this thread.

I'll send on this bug but before I do, I quickly wanted to check in with you to see what kind of troubleshooting steps you have tried - just so we can narrow down the issue. 🙂 

@Killlacrusade @Kumori-dono I'm sure you have tried the usual PS4 troubleshooting steps, e.g. check for updates, completely turn off your console's power, rebuilding the database?

@BlackCatJrXIII Since you are playing on PC/Steam, may I ask what you have tried so far? Any of the basic Steam troubleshooting steps?

@Fhoody077 What platform are you playing on? And which steps have you tried?

- Leeloo

@EA_LeelooNo luck, unfortunately. I’m not sure why the trophy didn’t unlock to begin with, but through some testing it seems the trophy doesn’t unlock when you complete the tutorial, but rather when unlocking the other game modes after finishing the tutorial - which is why replaying the tutorial doesn’t work to unlock the trophy. Since we have no way to completely wipe our progress, we can’t meet the unlock requirements again, which means the only way to unlock the trophy now seems if it’s either patched to unlock retroactively, or if the trophy unlock is changed to be tied to the tutorial itself, instead of the subsequent mode unlocks.

I went through the tutorial 4 times over the course of two weeks, not incliding the mandatory run though. I didn't uninstall/reinstall, nor did I verify files. I didn't want to go through that because I get afraid if something going wrong. Thank you for reaching out. Makes me feel glad that my voice is heard.

@Kumori-dono @BlackCatJrXIII Thanks for getting back to me! I sent this on and will hopefully have an update for you soon. 🙂 

Just worth noting that Rocket Bot wins are not counting towards the crater's hero achievement, even though it is a social match. Any chance this will be fixed?

Product: Rocket Arena
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? J2B9
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? Any
Did you have cross-play enabled? Yes
Were you in a party with friends when this occurred? No
Where did the issue occur? Returning to the lobby after a match
What were you doing when the bug occurred? Step by Step detail is helpful. Achievement didn’t unlock after winning a match. No progress made on 100wins Achievement either after 100+ wins
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any
How many matches had you played in a row before the issue occurred? Should unlock after 1 match if you win
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? No Xbox Achievement is unlocked after First victory in a Social or Ranked Playlist or after 100 Wins. Ranked was recently removed so it must’ve broke the tracking of wins in general as no wins in any playlist count for the achievements now. Nobody has earned these achievements since September 2nd when previously the First Win achievement was earned every single day by somebody. Unsure if this issue is across all platforms but is for everyone on Xbox for sure.
What should be happening instead? Achievement should unlock after a win as well as after 100 wins.
Steps: How can we find the bug ourselves? Try to win a match on a new account and see no achievement unlock afterwards as well as no progress for the 100 wins achievement.

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