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graphicdes's avatar
graphicdes
Rising Newcomer
3 years ago

Wild hearts online not working - ps5

So everything I try to request assistance or do anything online on wild hearts on my ps5 I get this error code 2147811328 with the message of a network connection error occurred. I tried the fix of r...
wild hearts
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @nsy8980 Can we try running through a few steps and checking if this error continues?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

Cheers!

nsy8980's avatar
nsy8980
3 years ago

i already tried, only wild hearts don't work

 you have to patch Instead of suggesting useless

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @nsy8980 thanks for trying those steps, would it be possible to get additional information on this?

     

    PSN ID/Xbox GT:

    Region:

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

     

    Cheers!

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