Forum Discussion
Hey Hunters,
Thanks for letting us know what you are running into with Wild Hearts since the latest March 27th update.
If you are running into issues on PC (for other platforms please make a new post), try going through the following:
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for Wild Hearts
- Put your device in a Clean Boot then launch the game
- Remove any over-clocking or undervolt settings or software and check if the issue continues.
If you continue running into issues and have not already please let us know the following:
- PC Client:
- Player ID (your Gamertag):
- Date/time issue occurred:
- How often does the bug occur?
- How can we find the bug ourselves?
- What happens when the bug occurs?
- What do you expect to see?
- If possible for PC, please share a DxDiag?
Cheers!
- PC Client: Steam
- Player ID (your Gamertag): Firstkyu
- Date/time issue occurred: Started after 27.03.23 patch lasting until now.
- How often does the bug occur? Everytime
- How can we find the bug ourselves? It affects a wide range of PC Users with widly differing setups. Hard to say, seems like everyone is affected differently.
- What happens when the bug occurs? Game Video and sometimes Audio Stutters, Inputs are comletley Ignored during Stutters.
- What do you expect to see? A Smoothly running game that is worth the money i payd.
- If possible for PC, please share a DxDiag? Yes
I was able to play the game on medium to high settings without any issues before the Performance Patch 27.03.2023. But as soon as the Patch infested my Game, it became totally unplayable. Any setting i try do not affect the Issue at all. Sadly the game is unplayable for me in this state and this is a huge disappointment for such a Pricetag. Any "Solution" i try from Online forums isn't helping. I want to play this game so Bad its an amazing title with great potential, but the current state this game is in is just sad.
- 3 years ago
It's not even only Steam. I came back after a week to play on my series x with my gf again and good Lord it's stutterIng and frame dropping Constantly. It's worse than it was in Version 1.0 on console.
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