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CRAShappiness's avatar
CRAShappiness
3 years ago
Solved

XBOX Can't pass Minato gates even after buying the full game

Hi, i'm a xbox player. i pre ordered the game few day ago, and i've tried the WILD HEARTS free trial with game pass ultimate. But at the gates of minato, the game tell me i need to purchase the game...
wild hearts
  • EA_David's avatar
    EA_David
    3 years ago
    @CRAShappiness Sorry for the confusion on this, this is working as intended. The full unlock will come with the official release of the game. PS5 players being able to progress further shouldn't be happening.
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago
@NeoScudDDX Hi, I believe this just means the game is stuck in the restricted mode that can play while the game is partially istalled. Can you make sure your download page is showing the game as fully installed, then manually quit out of the game (don't suspend it), and try again.

Past that there might be some hardware issue, but fortunately these are rare and hopefully the steps above help.
NeoScudDDX's avatar
NeoScudDDX
3 years ago

Yes the game is fully installed ive even reinstalled multiple times and i never launch a game before its done cause it slows the download and lets be honest ready to play barely lets you off the menu but no i only managed to get it to work by having my wife download the trial on her system and then putting it on mine via a memory card cause my download still wont work but doing it that way will its like the file itself that i download is corrupted when re-downloaded so no clue with that but i do appreciate you reaching out its more then i got with the ea reps i was emailing they kept telling me to make sure i bought the game even when i sent them a picture of proof

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