Forum Discussion

FrankTheTaank19's avatar
FrankTheTaank19
3 years ago
Solved

Your Account has been restricted from accessing any online features.

This message pops up when I launch the game before getting to the main menu, not allowing me to play with my friends. This is during the 10 hour trial. The rest of the game works fine, minus some per...
wild hearts
  • FrankTheTaank19's avatar
    FrankTheTaank19
    3 years ago
    @EA_Illium Hey so I ended up buying it, but to correct the issue during the trial I just uninstalled it and the EA app and reinstalled them, seemed to fix it. Thanks for the help?
hamburgerprime's avatar
hamburgerprime
New Veteran
3 years ago

@FrankTheTaank19 Hey, so from experience, that error only refers to a handful of reasons.

Your EA account is banned
Your EA account is underage
If you are on the console or another app, that account is banned or underage

The best thing to do is to message like chat or over social channels and have them take a look at your EA account first and then go from there. 

FrankTheTaank19's avatar
FrankTheTaank19
3 years ago

I'll try to reach out on twitter I suppose. My ban history is clear on their site, I'm 38 lol and it's on PC through the EA App.

  • hamburgerprime's avatar
    hamburgerprime
    New Veteran
    3 years ago

    @FrankTheTaank19 Oh yeah for sure. Basically, when you see "restricted" there is a block of some kind. Some say denied access, restricted or something of the sort.

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