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ses1231's avatar
ses1231
Newcomer
5 months ago

I WANT A REFUND FROM EA PLAY

Greetings, my dog ​​accidentally purchased a EA Play 1-year membership, I canceled it immediately, please provide a refund, good work, I am a doctor in Türkiye, if you lose your job, you can contact ...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 months ago

ses1231 

"EA Play memberships are not refundable.

There are some exceptions to this that allow us to offer refunds under certain circumstances. For example, if you upgrade to EA Play Pro on the EA app, you’ll be refunded for the remaining paid time left on your initial EA Play membership."

You can find info on canceling an EA Play subscription on the same page the above text is from: 

Cancel EA Play Link

Thanks. (please don't hurt the dog)

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