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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Re: EA Play Pro unavailable after payment method removed

Hi @ogrim12221,

As I understand it, you wanted to remove your payment method from your account.

You reached out to an Advisor and they removed PayPal like you asked and now you cannot access EA Play any more?

There was also a mention of you receiving the remainder of your EA Play Pro subscription, could you give a little more information about that?

3 Replies

  • yes i wanted to remove the paypal to not charge me again for future ea pro

    but the first advisor remove my ea pro to

    the second one told me that i will get a refund

    the 3rd one told me that i will remaining days

    the 4th told me that i will not get anything no refund no days back

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    I understand now, thank you for the explanation. 

    Unfortunately we will not be able to help with refunds or ensuring that you get the remainder of the EA Play subscription. You will have to reach out to our support team again for further assistance. 

  • typical ea :d i post here for other to see how low the costomer service it is  and how sad ea doing this kind of stuff

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