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oy6ps1yqfd3e's avatar
oy6ps1yqfd3e
Newcomer
2 days ago
Solved

Refund Pro

I purchased a game and the Pro account less than 24 hours ago. Tried install the first game (Golf) and it caused a blue screen of death for the anticheat element.  Impossible on this site to figure o...
  • EA_Barry's avatar
    EA_Barry
    22 hours ago

    oy6ps1yqfd3e 

    "EA Play memberships are not refundable.

    There are some exceptions to this that allow us to offer refunds under certain circumstances. For example, if you upgrade to EA Play Pro on the EA app, you’ll be refunded for the remaining paid time left on your initial EA Play membership."

    You can find info on canceling an EA Play subscription on the same page the above text is from: 

    Cancel EA Play Link

    Thanks.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
22 hours ago

oy6ps1yqfd3e 

"EA Play memberships are not refundable.

There are some exceptions to this that allow us to offer refunds under certain circumstances. For example, if you upgrade to EA Play Pro on the EA app, you’ll be refunded for the remaining paid time left on your initial EA Play membership."

You can find info on canceling an EA Play subscription on the same page the above text is from: 

Cancel EA Play Link

Thanks.

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Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,306 PostsLatest Activity: 6 hours ago