Thanks for reaching out.
I hope you are doing well, I would assist you with your issue today.
Thank you for writing us back.
I would suggest you to please restart your PlayStation and try to add the game again. If the issue persist please write us back.
We really appreciate your understanding.
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For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.
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Thank you for contacting EA!
but it doesn't help! how can i re-add the game? if i don't even have a download button there