Forum Discussion

kiokio246's avatar
kiokio246
Rising Newcomer
2 days ago

Re: Code email deleted by mistake

Hi Team - I was sent a BETA Code and inadvertently deleted the email and well as cleared the trash. I received another email reminding me I was sent a code therefore re- confirming I was sent a code. 
I know if you weren’t sent a code you can’t get one but I was sent a code to my account and therefore this should be verifiable that I haven’t used the code and therefore code wasn’t activated. 
Any way I can be resent my code?

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey kiokio246​

    I'm sorry to say, but unfortunately, we aren't able to resend or replace codes for the Closed Beta. 

    If you use Gmail or Outlook, I believe both email providers offer tools to recover recently deleted emails that were emptied from the trash folder; you can look into them to find the email containing the Closed Beta code. Though please proceed at your own discretion.