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jbnnmr's avatar
jbnnmr
Rising Novice
1 month ago
Solved

Unsubscribed from emails by accident and then tried to resubscribe

Hello, I accidentally clicked the unsubscribe button and then tried to resubscribe. Is there any way someone can verify I actually am still subscribed to receive emails? I don't want to miss anythin...
troubleshooting
  • EA_LunardustCat's avatar
    EA_LunardustCat
    1 month ago

    No worries! You can check your subscription settings on your EA Account page under Communication Preferences.

    Thank you for your continued support ;)

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
1 month ago

Hey jbnnmr​, 

Sorry to say, but we aren't able to check whether you're still subscribed here on the forums, as we don't have access to your account information.

If your communication preferences settings look right on your Playtesting and EA accounts, then you're likely good to go. You might be able to receive a more definitive confirmation by checking with [email protected].

Let us know how it goes, thanks! 

  • jbnnmr's avatar
    jbnnmr
    Rising Novice
    1 month ago

    Hello, my communication preferences are still set to receive emails anytime. So I'm assuming I'm fine then and it shouldn't change on me later

    • EA_mplsnow's avatar
      EA_mplsnow
      Icon for Community Manager rankCommunity Manager
      1 month ago

      jbnnmr​ Yes, in that case, you should be in the clear. 

      • jbnnmr's avatar
        jbnnmr
        Rising Novice
        1 month ago

        Okay, thanks so much!

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