Cannot get onlne

Question

Every time I try to get online with F1 it says the follow :SEE ATTACHED PIC" or "PLEASR RESET YOUR PASSWORD."&nbsp; I'd don't that renewed all my license for the games.&nbsp; This is the only one that will not get past the attached pic.

It a new PS5 all up to date and has been restated.

I need help.&nbsp; I bought the system for this game

[edit: email address removed]

[CM - removed link and images]

&nbsp;

ea_kent · Answer

Hi&nbsp;@7bf01b2286f9b015,&nbsp;

It looks like the screenshot you tried to share with us wasn't uploaded correctly.

When you have the chance, can you try adding the image to a post as an attachment? If you reply to this post you should see a little icon in the toolbar that looks like a photo. If you click that, you can upload an image and it will insert it to your post:

Thanks!

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Cannot get onlne

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