F1 23 can't be downloaden until jan 1 2099 1:00 AM

Bro our hard earned money went into this and this is how they treat us? All we're asking is give us our game atleast. Literally all we want is the game. Atleast show us proof that you are investigating, because in this thread we have the mutual feeling that it is an excuse. We are not asking for much at all. We just want access to what we bought.

@EA_rephii Any updates? We would all really appreciate one. 

im on with chat now will let you know

So after EA said to contact CD Keys they fired back with the attached, so we are just stuck in the middle. I just feel if it was a code issue, we'd have never been able to play.

im afraid i got the same * answer of wait for a fix im beyond angry and upset now which makes me even more certain i am not rebuying until fixed not giving in to the scum company

@Craigyb5005 same here, but the fact it has been another whole day and we're no closer is absolutely ridiculous.

Helloooooo week-end, no update during 2 days ! Thanks EA 😄

The whole thing is a joke and we all have the right to be angry and upset and frustrated. @EA_rephii please can we have some clarity on what is going on?

Albin (16/06/2023, 20:11:31): Thank you for contacting EA HELP, my name is Albin, may I start with your first name please?
Dylan (16/06/2023, 20:11:36): Dylan
Albin (16/06/2023, 20:12:11): Hey Dylan, hope you are doing great!
Albin (16/06/2023, 20:12:13): How can I assist you today?
Dylan (16/06/2023, 20:12:48): thanks mate im really not at all tbh but basically just wondering if there is an update on my game disappearing from my library
Dylan (16/06/2023, 20:13:04): even though i have already played it and it was fine
Dylan (16/06/2023, 20:13:41): came on today and 8 hours so far no answer however some people have experienced it for longer
Albin (16/06/2023, 20:14:01): Okay so you are missing champions edition right?
Dylan (16/06/2023, 20:14:11): yes that's correct
Albin (16/06/2023, 20:15:08): I will surely help with that, let me check wit my technical side of the team as well, a moment.
Dylan (16/06/2023, 20:15:20): thankyou
Albin (16/06/2023, 20:17:23): Thanks for waiting. As I have just consulted with the team regarding your issue, I would like to inform you that we are receiving similar contacts and many of the players are facing the same issue.
Albin (16/06/2023, 20:17:27): So I've noted all the details you have provided in my case notes and I'm gonna report the case to Studio. I'll make sure the studio is addressing the issue and will try my best to help you out of this issue, till the time I ask your patience and support for this.
Albin (16/06/2023, 20:17:57): Good thing is that this has been brought to the notice of the concerned Team and we are diligently working to fix it as soon as possible. I would request you to wait for some time till this gets through I know nobody likes to wait but rest assured the team is actively working on it and the issue is been addressed on priority.
Dylan (16/06/2023, 20:19:09): okay do u have like a rough time frame by any chance?
Albin (16/06/2023, 20:20:27): So as per the current reports we got to know that the Studio has found the root cause of the issue and they are actively working on the fix and we will fix the issue ASAP!

Thats the convo i just had with a support team member so ig at least they are actually trying to fix it 

bad boy, be nice >☹️

just had enough mate tbh

Understandable, but it's being worked on.

The game starts this morning guys!!!!!!!

@joshukar19 I don't know !! I wake up and launch the game, like every morning since Monday, and to my surprise it launches!

@Bourrito54 Could u always see the game in your library?

Just tried myself games not in library and because I uninstalled thinking that would work it don't let me install so still nothing

I don't have that privilege if I can't download it

@joshukar19 yea when I try launching it from the directory I just get your trial has expired ☹️

Time to wait until Monday, salute

ive lost all hope not gonna lie