F1 23 Crashes to Desktop, No Errors.
Product: F1 23 Platform:Steam-PC Please specify your platform model. PC Summarize your bug Game crashes to desktop after 10-20 minutes of gameplay. It happens randomly. No error is provided. Happe...
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Update: After spending my precious evening on learing on the million little things that obviously can make this game crash (wow, not sure if I've ever seen this for any game), I deleted the hardware_settings_config.xml file. Then I started the game again and could have around 8 laps without any crash. Then I ended the session as I am running out of time for today. But looks like the issue is gone, at least for now. We will see tomorrow when I try to have a longer session.
Quite crazy that a simple settings XML file of a game installed some hours ago is able to crash the game DURING a lap (not at startup when it tries to load the settings or so ...), in case this was really the reason.
I'll keep you posted tomorrow on any conclusions. I also have some funny behavior of the game with regards to my various game controllers attached (flight stick, etc.), plus the usual issues with force feedback (T248), but I'll first read through any available info before opening a new error or discussion. Obviously spending more hours of my rare and precious spare time on troubleshooting when all I want is just to have some fun and play a game ... again, I have around 30 games in my Steam library and no issue with any of these at all. My PC runs stable like a rock for 1.5 years meanwhile. Well, until F1 23 came.
Thanks for that tip. Did you have to setup all the in-game settings again?
Let me know if you continue to play without the issue.
Okay, slowly there is a pattern.
This morning I started the PC, started F1 23 and went to the Settings to try deal with something else. Adjusted the controller settings. Then started the usual F1 World time trial and, like clockwork, on the 2nd lap it crashed. So I removed the hardware settings XML file again, started the game, started the F1 World time trial. Was running smoothly, no crash. Then again adjusted some controller settings under "Options", exited the game, restarted the game, started the F1 World time trial and again on the 2nd lap it crashed. Again removed the hardware settings XML file, started the game, started the F1 World time trials, and no crash (played for 15-20mins).
So it looks like each time you change some controller settings, it causes the game to crash later when racing (really, really weird) and removing the hardware settings XML file resolves the issue. As it is so clearly reproducable, I am curious why it is so difficult for the EA developers to identify the root cause and fix it.
As far as I can tell, after removing the hardware settings XML file, I only had to re-adjust the graphics settings (resolution, etc.). The drive assist settings and controller / buttons settings were kept, luckily. Can't say anything about other settings as I haven't changed them yet.
@SteveJackson : I just realize (by reading elsewhere) that "Post a dxdiag with mainboard make and model, thanks." means that in addition to the file we should also specify our mainbord brand and model, because it is not in the file. I kindly suggest to rephrase your query, because for me your sentence reads like "I need that file because in that file I especially see the mainboard model". I might not be the only one misunderstanding what you need, so maybe saying "Post a dxdiag and in addition tell me you mainboard make and model" or similar might be helpful.
FYI, my mainboard is a MSI PRO Z690-A DDR4 (with 64GB DDR4-3600, 4x16GB memory sticks officially compatible with the mainboard according to MSI compatibility list)
Another FYI: In addition to the T248 race wheel, I have 3 additional controllers attached via USB. A T16000M Flight Stick, the corresponding TWCS Throttle and the Logitech / Saitek Farming Simulation ("Heavy Duty" or so I think they call it) side panel. The F1 23 game behaves in a bit a weird way when you have additional controllers and it takes some creativity to get rid of that. See my community posting here:
I am mentioning this as we are talking here about controller setting changes crashing the game, so I wanted to share this info. Maybe helps to see some additional patterns for people suffering from these crashes. Just let me know if you need anything else.
@sirupflex wrote:@SteveJackson : I just realize (by reading elsewhere) that "Post a dxdiag with mainboard make and model, thanks." means that in addition to the file we should also specify our mainbord brand and model, because it is not in the file. I kindly suggest to rephrase your query, because for me your sentence reads like "I need that file because in that file I especially see the mainboard model". I might not be the only one misunderstanding what you need, so maybe saying "Post a dxdiag and in addition tell me you mainboard make and model" or similar might be helpful.
FYI, my mainboard is a MSI PRO Z690-A DDR4 (with 64GB DDR4-3600, 4x16GB memory sticks officially compatible with the mainboard according to MSI compatibility list)
Another FYI: In addition to the T248 race wheel, I have 3 additional controllers attached via USB. A T16000M Flight Stick, the corresponding TWCS Throttle and the Logitech / Saitek Farming Simulation ("Heavy Duty" or so I think they call it) side panel. The F1 23 game behaves in a bit a weird way when you have additional controllers and it takes some creativity to get rid of that. See my community posting here:
I am mentioning this as we are talking here about controller setting changes crashing the game, so I wanted to share this info. Maybe helps to see some additional patterns for people suffering from these crashes. Just let me know if you need anything else.
Notwithstanding the post in the other thread about workarounds. Point accepted about question phrasing, however English not your first language, maybe it's not mine! 😇
"All she wrote" apart from I'm sure you have the latest driver packs and updated firmware for your additional controllers. For testing purposes, I'd recommend you unplug them, or at the very least disable them in Device Manager if unplugging is impractical rather than a deliberate choice. I would add the VR headset to that list, reintroduce when the non VR version of the game is as you'd like.
Does the T248 have an advanced mode? Is that DevID 0xB696? Unsure if you have the latest driver pack. Update the firmware to match.
- T248-PS Racing Wheel: V2 - T248-X Racing Wheel: V2.03
What controller settings did you change?
i use Logitech G923 wheel.
Hi @sirupflex , @SteveJackson
I'm also facing the same issue, the game is rebooting my machine in 1-2 laps after an audio glitch, the screen freezes for 1 second and then reboots my machine.
You have mentioned to remove the hardware settings XML file, but I see 2 files in the below location namely
1. hardware_settings_config.XML
2. hardware_settings_info.XML
Do I have to remove all files, any one?
Location: C:\Users\Admin\Documents\My Games\F1 23\hardwaresettingsPlease also find my DxDiag.txt file attached.. My main board is: Gigabyte Technology B550M DS3H
@gkimiraikkonen7 wrote:Hi @sirupflex , @SteveJackson
I'm also facing the same issue, the game is rebooting my machine in 1-2 laps after an audio glitch, the screen freezes for 1 second and then reboots my machine.
You have mentioned to remove the hardware settings XML file, but I see 2 files in the below location namely
1. hardware_settings_config.XML
2. hardware_settings_info.XML
Do I have to remove all files, any one?
Location: C:\Users\Admin\Documents\My Games\F1 23\hardwaresettingsPlease also find my DxDiag.txt file attached.. My main board is: Gigabyte Technology B550M DS3H
Just hardware_settings_config.xml
