Forum Discussion

Names_Leon's avatar
Names_Leon
2 years ago
Solved

F1 worlds first race crashes game to desktop

Product: F1 23 Platform:Steam-PC Please specify your platform model. PC Summarize your bug I launch the game, and can play breaking point and career. However, I cannot load any online services, su...
technical issues
  • Names_Leon's avatar
    Names_Leon
    2 years ago

    hey iv now updated my bios and that didn't fix the issue but i have now fixed it myself, after lots of digging on forums i found someone with a similar issue to me and they recommended deleting local save data which has worked in my case, it just ment i lost all of my career and breakpoint save but atleast the problem is now fixed.

    just want to say thank you for sticking with me and trying to help it was much appreciated.

    many thanks

    leon.

Names_Leon's avatar
Names_Leon
2 years ago

hello thank for the continued help.

my board is the gaming edge wifi.

in regards the the resolution i have it set to 1440p it must be that nvidia recorded in 4k (what my tv is) (have also tried with nvidia overlay turned off)

i tried running on lowest settings and no dlss and same result.

Also in regard to the other machines i'm not sure if its a save issue i even tried unlinking my ea and steam accounts from each other and re linking them and that made no difference. with this game even if i bought it on steam am i still supposed to see it in my ea library like other ea games iv bought from steam, eg assassin creed or need for speed?

thank you

SteveJackson's avatar
SteveJackson
Hero (Retired)
2 years ago
@Names_Leon wrote:

hello thank for the continued help.

my board is the gaming edge wifi.

Update UEFI BIOS and AMD chipset driver

https://www.msi.com/Motherboard/MPG-X570-GAMING-EDGE-WIFI/support

Update Nvidia driver

https://www.nvidia.co.uk/download/driverResults.aspx/216473/en-uk

Remove (disconnect) Pentablet for troubleshooting.

Update G435 firmware (should have been offered via GHUb?) The Lightspeed or BT connections will be a potential source of issues from gameplay errors to latency to crashes. All you can do is update. Disconnect the Oculus for troubleshooting.

https://support.logi.com/hc/en-us/articles/4407898529687-Download-G435-Gaming-Headset

  • Names_Leon's avatar
    Names_Leon
    2 years ago

    sorry for the late reply

    i have sorted the other issues but don't want to do the bios at the moment because my area is prone to power cuts and the last thing i want is to brick my computer, and i don't feel like its worth risking when it most likely isn't a hardware issue because it happens on other machines so i feel it may be account related.

    if you have any advise it would be appreciated. 

    • SteveJackson's avatar
      SteveJackson
      Hero (Retired)
      2 years ago
      @Names_Leon wrote:

      sorry for the late reply

      i have sorted the other issues but don't want to do the bios at the moment because my area is prone to power cuts and the last thing i want is to brick my computer, and i don't feel like its worth risking when it most likely isn't a hardware issue because it happens on other machines so i feel it may be account related.

      if you have any advise it would be appreciated. 

      The BIOS is likely to have a bearing or I wouldn’t advise it. 

      Updated uCode ensures your CPU can execute code correctly. Updated chipset information ensures your machine can run cores effectively. Peversely, the newer your hardware, the more likely it is to receive such updates as it matures.

      i understand your concern about risk. 

      Many newer machines have Dual BIOS or Flashback recovery. The time taken to flash a BIOS is less than two minutes. It’s accepted that it will be necessary to update your mainboard during its lifecycle. 

      You should consider a UPS if your outages are frequent, allowing you emergency provision for shutdown. 

      • Names_Leon's avatar
        Names_Leon
        2 years ago

        hey iv now updated my bios and that didn't fix the issue but i have now fixed it myself, after lots of digging on forums i found someone with a similar issue to me and they recommended deleting local save data which has worked in my case, it just ment i lost all of my career and breakpoint save but atleast the problem is now fixed.

        just want to say thank you for sticking with me and trying to help it was much appreciated.

        many thanks

        leon.

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