Forum Discussion

SKY_Kaizder's avatar
2 years ago
Solved

F123 Freezing when Customising or entering Cross-Play Lobby

Product: F1 23
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug I hope someone knows how to help me, my f1 23 freezes instantly when entering a crossplay f1 lobby or trying to make my own or even to try and customise my livery it just freezes and always have to restart but same problem occurs everytime. I have tried everything like restarting my whole computer, checking the game files, download and re download. But it seems it cannot be fixed and its not a problem with my pc since every single other game runs incredibly smooth and ultra stable. I have a Ryzen 5 5600 brand new B550m DS3h Rx 7600 All drivers up to date Win 10 pro 16 gb ram 1 tb of storage
What is your 16 digit Report Code? No error code
Can you please provide the name of your current internet service provider? TotalPlay
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? 1. Launch the game 2. Go to F1 World and go to customisation 3. Try to customise the livery 4. Or go to f1 world and go to multiplayer 5. Try making an f1 lobby by your own
What happens when the bug occurs? Freezes the entire game and cannot enter the customisation menu or the multiplayer cross-play lobbies.
What do you expect to see? A way to solve this issue

Here are some of the examples of what happens when I try to join a cross-play lobby.


  • @DaveMuir wrote:

    Having the same issue, as soon as i try join my League lobby, it completely freezes, cant close the game and only option is to restart pc.

    Tried verifying integrity on steam, uninstall and re install, remove nahimic audio, ran a clean boot, turned off cross play, checked all drivers, deleted hardware setting on f1 file. Completely out of ideas......

    Stressing out with this game and EA are not quick in helping either.


    Can I suggest you DDU your GPU driver and try with 23.11.1?

10 Replies

  • You will need to post a dxdiag, this is definitely a "just you" issue.

    How are you playing, wired or wireless?

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @SKY_Kaizder wrote:

    Ran the dx diag, everything ok. What else could it be?


    I have no idea as you haven't shared the dxdiag.

    My energies are really running low today.

  • DaveMuir's avatar
    DaveMuir
    2 years ago

    Having the same issue, as soon as i try join my League lobby, it completely freezes, cant close the game and only option is to restart pc.

    Tried verifying integrity on steam, uninstall and re install, remove nahimic audio, ran a clean boot, turned off cross play, checked all drivers, deleted hardware setting on f1 file. Completely out of ideas......

    Stressing out with this game and EA are not quick in helping either.

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @DaveMuir wrote:

    Having the same issue, as soon as i try join my League lobby, it completely freezes, cant close the game and only option is to restart pc.

    Tried verifying integrity on steam, uninstall and re install, remove nahimic audio, ran a clean boot, turned off cross play, checked all drivers, deleted hardware setting on f1 file. Completely out of ideas......

    Stressing out with this game and EA are not quick in helping either.


    Can I suggest you DDU your GPU driver and try with 23.11.1?

  • DaveMuir's avatar
    DaveMuir
    2 years ago

    You sir................. are a hero!!

    working absolutely fine. THANK YOU !! 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @DaveMuir wrote:

    You sir................. are a hero!!

    working absolutely fine. THANK YOU !! 


    Appreciate the feedback but not my find. I just try to disseminate the information.

    Cheers 🍻

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