RANKED POINTS BUG

Product: F1 23
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Summarize your bug Hi There My issues are not the game crashing It’s players crashing into me and other players online which kills our points count. For six weeks now I’ve not been able to access Goals For six weeks now none of my races in ranked multiplayer are counted and always shows zero of 5, which means I can’t progress the game. I have lost almost a thousand in ranked multiplayer for unknown reasons. I competed 12 races online last week and was showing in silver 11 and when I updated yesterday I was at 30 points, and even then the progress showed 0-5 and goals locked out. This has been weeks It’s ridiculous David
What is your 16 digit Report Code? Jdekdhsshtdrsheg
Can you please provide the name of your current internet service provider? Virgin
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? No
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? It’s players crashing into me and other players online which kills our points count. For six weeks now I’ve not been able to access Goals For six weeks now none of my races in ranked multiplayer are counted and always shows zero of 5, which means I can’t progress the game. I have lost almost a thousand in ranked multiplayer for unknown reasons. I competed 12 races online last week and was showing in silver 11 and when I updated yesterday I was at 30 points, and even then the progress showed 0-5 and goals locked out.
What do you expect to see? Goals accessible Not being punished by players deliberately crashing into me or taking me out of the race All my lost points back No loss of points after a deliberate crash into my No loss of points after the weekly update Reduce the limits to enter a gold and elite race so the trophy is achievable

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Hi There