Forum Discussion
EA_Barry
Community Manager
2 years agoSome of these steps may be more effective than others but all should be attempted, thanks.
- Download and install all available Windows Updates
- Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- 2 years ago
I just tried all of these and still nothing worked. It just closes the game and opens the EA app with no error.
- FMassa882 years agoNew Veteran
@CrimsonGradif you are on windows 11 if want to try this
https://answers.microsoft.com/en-us/windows/forum/all/vcruntime140dll-and-msvcp140dll-missing-in-windows/caf454d1-49f4-4d2b-b74a-c83fb7c38625Or mybe cmd run as administrator and then type sfc /scannow