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Hello, I have had a problem with my EA Playtest account for a year now. I do not receive any email so I cannot know what my code is or any additional information about the beta. Exactly the same thin...
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I think I have the exact same problem!
I stopped receiving emails regarding ea playtesting (test possibilities/advertisment/game beta keys) in September 2023 but I didn't notice this until today when I didn't receive my beta key for F1 24.
It's also worth saying that two weeks ago I didn't even receive a email advertising the existence of the playtest and so I had to register for the beta searching for it through the website, this makes me believe that I might have been picked for the beta but that for whatever reason my account is broken and so I can't receive any ea play test emails.
@ETE_Andrea SAME, I DIDNT RECEIVE ANY EMAIL RELEVANT TO THE PLAYTEST REGISTRATION, HAD TO SIGN UP FOR IT AFTER I SAW AN ALERT ON F1 23 ABOUT THE PLAYTEST ☹️
@AMB190 wrote:
@ETE_AndreaSAME, I DIDNT RECEIVE ANY EMAIL RELEVANT TO THE PLAYTEST REGISTRATION, HAD TO SIGN UP FOR IT AFTER I SAW AN ALERT ON F1 23 ABOUT THE PLAYTEST ☹️You don't get them. You update your playtest preferences, then you get selected based on that (and playtest sample size).
The email would only come if you were accepted / selected and the playtest process begins.
Hello everyone, 24 hours later I still have not received any response from EA, neither in the email nor in this forum or on the Playtest portal. Last year for the F1 23 beta they told me via email that I had had an error in my email and that is why I did not receive the messages from EA (all the data is correct), finally after not being able to solve the problem they passed me the code by private message. I hope to have an answer soon since the beta starts tomorrow.
Yesterday I also sent them an email and reported the issue via the playtesting website but they haven't responded yet.
- @SteveJackson For Previous games I received an email when the Sign Up process just started. That’s why I’m saying this, should have been notified
I didn't even receive an email when I registered for the beta, not a single confirmation (last year I didn't receive a single message either and I was among those chosen). I consider it impossible for someone to send me my code this year, they have not responded to my email nor have they tried to contact me, so thank you EA for the "help".
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- EA_Vendcera2 years ago
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