Email failed

Hello everyone, 24 hours later I still have not received any response from EA, neither in the email nor in this forum or on the Playtest portal. Last year for the F1 23 beta they told me via email that I had had an error in my email and that is why I did not receive the messages from EA (all the data is correct), finally after not being able to solve the problem they passed me the code by private message. I hope to have an answer soon since the beta starts tomorrow.