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That wasn't aggressive....
You have to understand that some players paid up to £89.99 for this game, and it has fallen well below the standards we expect. It's frustration, disappointment and an enormous sense of feeling ripped off and taken for granted. This is the official EA Answers HQ, right? One of the only place where we can voice an opinion and hope that it get's heard.
We never hear from the devs. It feels like our feedback is falling on deaf ears. Scroll the forum and it's rare to find anything other than frustration and complaints.
Stop accusing people of being aggressive and start trying to use your role as "Community Manager" to bridge that gap between player voice and the development team, and maybe some progress can be made here!
- SDGMatt2 years agoSeasoned Ace@ScarDuck14 I'm sure they do work tirelessly, but the member did not use an aggressive tone, and accusing them of doing so is not very nice or empathetic to people's frustrations. As I said, people have been charged £89.99 for this game. It's not a small independent studio release for £39.99.... It's a premium priced game and players have every right to expect a standard of game that reflects that and a Community Manager must consider that and take some of the criticism on the chin...
I've been playing this series since F1 2010, and use this forum regularly. In the old days we had a lot of Dev interaction and feedback, especially from Paul Jeal and Stephen Hood. There was always some negative feedback and bug complaints, but they were great at jumping on here and providing some explanation and guidance. These days there is little to no communication. The standard of the game is falling rapidly, but the price tag goes up! The bug reporting section is choc-full of the same old issues that have been in the game's for years, and players are fed up with hearing "thanks for your feedback, it's been passed on" because we never see a fix for it and we never hear an explanation or reassurance from the team.
If someone want's to carry the tag "Community Manager" then they should expect to take on some of the negativity and frustration. They should be going to the people above them and raising these issues and demanding more gets done. They need to be asking the dev team to come on here and talk to the players. It's all about communication and they have improve!
This place is awful to read through at the moment. Nobody is talking positively about the game. Sales are poor, players are unhappy! It's not good enough!- ScarDuck142 years agoLegend@SDGMatt I don’t disagree with almost everything you say. And both groguet and Vendcera know they are going to front and centre off our frustrations. But having talked with both at length when i was a “Champion”. I know they genuinely want to help us and help make the game better and believe me would obviously prefer a forum that was happier and better place to be. EA manage their forums differently to Codemasters and thats unfortunate
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