I want to ask for compensation, but I'm told there's no complaints department

>what do you do

Vote with your wallet.

Both EA and Codemasters think that F124 is an acceptable product. The lack of any attempt to fix the game shows us that. 

And if they think it not only acceptable to release a game like F124 but too then go on and treat their customers like dirt. 

Then the only solution is to just not buy the games. Because they clearly aren't going to get any better. 

The community managers don't even come here. You know the ones who's job it is to interact with the fans. That's the level of care EA has for us.