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jensilandroid's avatar
jensilandroid
5 months ago
Solved

Exhaust Smoke Graphics Glitch

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug Graphical Glitch / Bug on car's' exhaust
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model. DualSense Controller
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Goto Career mode or F1 World and do a race.
What happens when the bug occurs? The car exhaust texture is broken. It shows up like a spike of transparent flash
What do you expect to see? Proper Car exhaust texture.

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  • jensilandroid's avatar
    jensilandroid
    4 months ago

    Hello again @EA_Groguet,

    Good evening again.

    I deleted hardware settings as you instructed, and I did 2 Quickfire - 3 Lap races at Spain and Silverstone. I took the HAAS car, same weather, same car and the same driver.

    However, this time, I didn't see those exhaust glitch textures. It wasn't there in the race, nor in the replay.

    Report Code: VEXA-XSDR-KKPD-KJJC

    So, we can "assume" this issue has been addressed in 1.15 patch, and it will not occur once a user deletes the hardware settings folder.

    However, if I come across this issue again, I will surely let you know about it.

    A huge Thank You for sir, for being so active and helpful towards my bug report.

    I really appreciate your efforts and consideration.

    Regards,
    Jensil Dsouza

15 Replies

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  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey @jensilandroid 

    Can you also share your Hardware Settings? You can find it in:

    Computer\Users\<user>\Documents\My Games\F1 24\hardwaresettings

    Also, is this something that has always been happening, or is it just recent?

    -Groguet

  • jensilandroid's avatar
    jensilandroid
    4 months ago

    Hello @EA_Groguet,

    Thank you for your response.

    This visual glitch has been happening for a while now, but I am pretty sure this is track specific.

    Note: XML files aren't being allowed to upload here, they show as unsupported. Hence, I have renamed them to .txt.

    Moreover, I have added a long row of hyphens at the top and bottom of the files as they were not being deleted automatically when I tried to upload here.

    Regards,

    Jensil Dsouza

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @jensilandroid in which tracks is this happening to you?

    Thank you very much for adding it! I will update you as soon as I have more info!

    -Groguet

  • jensilandroid's avatar
    jensilandroid
    4 months ago

    Hello @EA_Groguet,

    For sure it has been happening on Spain (Realistic / Official Grand Prix Time). I did see this issue art Silverstone as well. But I don't have any snaps of the same to add.

    Regards,
    Jensil Dsouza

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    4 months ago
    @jensilandroid wrote:

    Hello @EA_Groguet,

    For sure it has been happening on Spain (Realistic / Official Grand Prix Time). I did see this issue art Silverstone as well. But I don't have any snaps of the same to add.

    Regards,
    Jensil Dsouza

    Don't worry about the snaps, that's enough for now. I have escalated everything and shared all the information you posted with the team. As soon as I have more info I will let you know.

    -Groguet

  • jensilandroid's avatar
    jensilandroid
    4 months ago

    Hello @EA_Groguet,


    Hope this message finds you in good health and high spirits.

    As I previously reported about this engine exhaust smoke graphics glitch happening at Silverstone, I can confirm that this indeed happens in Silverstone circuit.

    Please find the attached snaps below:















    The game mode I chose for this race was Grand Prix - Quickfire - 3 Laps race

    Team selected was HAAS
    Driver Selected was Nico Hülkenberg

    Weather was set to Clear

    Hope this information is sufficient.

    Regards,

    Jensil Dsouza

  • jensilandroid's avatar
    jensilandroid
    4 months ago
    Hello @EA_Groguet,

    Good evening.
    Yes, it is happening after today's 1.15 patch. On previous 1.14 patch, I did 2 races at Silverstone, I didn't see any such glitched out textures.

    Regards,
    Jensil Dsouza

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