Forum Discussion

4 years ago

Black Screen, game only shows menus

Product: F1 22 Platform:PC Summarize your bug Since the most recent update, it seems that no content is getting downloaded. I can only see menus, everything else is black (video link attached, show...

f1 22

EA_Barry

Community Manager

4 years ago

@sidewinder408

There is an error message regarding a Windows Update near the start of the video.

Check if the issue remains after you fully update Windows.

A couple more things to also try:

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

sidewinder408

4 years ago

@EA_Barry I was able to fix this problem by deleting the contents of the hardware settings folder...however, I have submitted a new bug report for another problem that I've had since the release of the game, https://answers.ea.com/t5/Bug-Reports/Frame-rate-lowers/m-p/11936580#M7677