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Additionally, you are showing only 12GB of RAM, this is not a good config.
16GB of matched memory (4x 4GB or 2x 8GB) is better. You run the risk of bad timings, poor Dual Channel / Single Channel configuration or modules not detecting. SPD info may not be read from all modules.
HWiNFO will show the memory configuration, you can post the HWiNFO.txt (save report) as an attachment. This will display the modules and slot config.
bios is already updated
I did a clean install of win 10, I followed the steps you indicated, hwinfo shows the microcode 06000852, tomorrow I will do the test.
The memories are 4GBx8GB, Kingston Fury (KF316C10BB/4 and KF316C10BB/8), on hwinfo they are exactly the same except for the capacity, tomorrow I'll share the .txt
- SteveJackson3 years agoHero (Retired)
@MatadorDeJB wrote:bios is already updated
I did a clean install of win 10, I followed the steps you indicated, hwinfo shows the microcode 06000852, tomorrow I will do the test.
The memories are 4GBx8GB, Kingston Fury (KF316C10BB/4 and KF316C10BB/8), on hwinfo they are exactly the same except for the capacity, tomorrow I'll share the .txtThanks for the reply. I would suggest DIMMs in A1 & A2 or B1 & B2, not A1/B1 or A2/B2 - i.e. all single channel.
Memtest may be useful. Test each stick individually in A1 (or known good slot) then try the combination as you have it. I believe you will need the v4 Memtest image (scroll down).
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