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I think now is the time to spam EA Customer support with this issue which seems to have been forgotten.
Send them a link to this forum thread and ask them to:
- Escalate the issue
- Create a T3 support ticket for you regarding this issue
- Keep you updated on any developments.
If this is a recurring issue reported via the chat support, engineering at EA will need to look into the issue seriously.
Feel free to reach out to their Customer Support every day to say the same thing
PLEASE stay polite to the people you speak with. They are not responsible for the state of the game, and are there only to collect your testimony on issues with the game. All you are doing is reporting an issue, not demanding an immediate fix.
So here I am asking you again, how to get in touch with customer support?
- 4 years ago
@StefanKrunic97You can start a conversation with the help center here: https://help.ea.com/en/contact-us/?product=f1-22&community=true
Here you can stare a new case to report a bug;
https://help.ea.com/en/contact-us/?product=f1-22&community=true&platform=pc&category=report-a-bug&issue=report-bug
The best is here, to request information on the game:
https://help.ea.com/en/contact-us/?product=f1-22&community=true&platform=pc&category=game-information&issue=features&isChannelSelection=true
Do not try to get support for a technical issue as there seems to be a problem with that part of the site.
Once you are asked to choose a contact method, request the live chat and tell them your issue. As there seems to be issues with the proper channels, we need to coordinate and reach actual humans on the other end to have them escalate the problem. The more this happens, the more the number of tickets baring the same problem will amass. Typically, these are usually grouped together to make a cae with tier 3 support, and then with the developers themselves.- StefanKrunic974 years agoNew Scout
@FPC6I'm pretty sure that the 'issue' with the proper channels is intentional. The game has a million bugs, so they are getting a lot of overhead.
They do know how to speak english, I'll tell you that much. 🐱
- StefanKrunic974 years agoNew Scout
Man what a tragedy.
We're doomed. Might as well relearn driving without force feedback.
 
 
 
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