Ea play trial is not available on ps4
Ea play trial is not available on ps4
Forum Discussion
same, pls resolve it while it still helps, since in the july 1st we'll anyways get the standard edition that we've pre-ordered.
EA_Blueberry
Community Manager
Community ManagerHey, PS4 fans.
We'll need some additional information from those that are not seeing the Play First Trial available:
- PSN ID
- Region you are located in
- Do you have an active EA Play membership on this PSN ID or is it being shared to you?
PSN ID: jorgemat
Region: Spain (Europe)
I have an active EA Play membership on this PSN ID
PSN ID - m14791
Region - India
EA Play is on my own account, not being shared through anyone.
PSN ID: sam_agg123
Region : United Kingdom
I have an active EA play membership
Plz be quick as our time before the game gets released is reducing and I would expect compensation if I do not receive a trial
- EA_Blueberry
Hey, PS4 community.
Thank you for the details, we sent them up.
Quick question for you all here. If you visit the PlayStation store on both the console and on the web do you see two options for the game? There should be the following:- full version of the game
- Trial for free or $0.00
You are all reporting you don't see the trial option. We are looking to confirm you don't see it on either the console and the web.
Is anyone able to provide a screenshot of that they see on both and attach here in a reply?Screenshots of the PS4 were attached here https://answers.ea.com/t5/Bug-Reports/Ea-play-trial-is-not-available-on-ps4/m-p/11593860#M139
The screenshots of the web are attached here. The first screenshot shows the game I preordered and the second screenshot shows the other options available for the game. The only one I can download (really I can't as I don't have the PS5) is the trial for the PS5 version of the game.
ID: outconsumer95Region Spain
i have an active membership
PSN ID: JuL1aNn-_-
Region: The Netherlands
Membership: I have an active membership to EA Play directly connected to my account. It isn’t shared with any other account
EA_rephiiEA SPORTS FC™ Team
Hey everyone,
could you please let me know if you have the following combination of events:
- You have an active EA Play subscription & pre-ordered the game- You have only an active EA Play subscription & not pre-ordered the game
If you could get back to me and let me know which scenario is the correct one for you?
Thanks in advance!
-rephii
I have an active EA Play subscription and I have pre-orderd the standard version of the gamen for PS4.
PSN ID: JuL1aNn-_-
Region: The Netherlands
