EA Staff (Retired)with the 1.09 patch the game won't start. It crashes everytime as soon as I press "any button" to get from the splash screen to the main menu.
EA Staff (Retired)
@Logoo69 wrote:
with the 1.09 patch the game won't start. It crashes everytime as soon as I press "any button" to get from the splash screen to the main menu.
For @Logoo69, and all those experiencing this issue, could you try these steps, the first one especially, and let us know if they fix the crash you're experiencing?
If you could try those and let us know how you get on?
@jenny_a_mHello, could you please give us an update on whether the team is still working on a solution for this issue? or are they gonna leave it be because it might not be a direct issue with them since it's related to windows update?
There're many people's system being plagued by the windows 10 update error (0x80073712) and some reported that they were unable to update it even after reinstalling windows, so this might-be-solution isn't really a realistic option for a lot of them.
If the game never had worked then it's our fault for not testing with the demo first before purchasing, but the problem here is that it worked perfectly fine all the way until to the newest patch, in this case there must be something wrong on the dev team's side when they were doing the patching, the responsibility shouldn't be weighing on the user.
It's been 6 days, folks...
