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Hi Ea,
I pre-ordered F1 2022 Champions Edition digital game, for some apparent reason i cannot log into my EA account, on F1 2021 it automatically logged in for me and the first time starting F1 2022 is says im unable to log in and i need to reset my password. I have followed all the prompts by resetting my password, changing my account name, and every time i try to log into the game it still says i can't sign in i have to reset my password, please help me out as this is a little frustrating as I've been looking forward to this game for a while now.
Thanks
Same Issue here. Absolutely disgusting. Spend now 2 hours of my trial to try to fix this. No help, nothing.
- EA_rephii3 years agoLegend
Hey everyone,
if support tells you, that the account is deactivated, you need to reset your password for the email that was last assigned to your EA Account, that is the only way to gain access back to your account.
We cannot unlink your PSN account if you are not verified as the owner of the account.If you have further questions, please let me know.
-rephii
- 3 years ago
I spent 4 hours last night recovering a 10+ year old Hotmail account just to reactivate an old PSN and old EA account. Turns out, neither accounts have any linked EA to PSN data. So EA led me on a wild goose chase to get my game running.
I have zero issues with F1 21, just 2022. I reactivated the account EA told me was tied to my PSN, nothing is there. Now there is no solution except to get a refund on my PSN, make a new PSN, and purchase the game again and link to a new EA account.
- 3 years ago
Hi mate, I have the same issue, can you let me know how or if you get a refund?
- 3 years ago@EA_rephii Hi Rephii,
my linked account is my PSN account. The support cannot do anything. Just telling me to have a look at EAHelp on Twitter. A major point why a lot of people left F1 2021 were the problems with multiplayer. Now we want to check it out and we can't.
My mail is active and in use. So it is just a problem EA got with this years game. Had no issues with F1 2021. Not sure what to do more. - 3 years ago
Can't log in to ea account on Xbox, but can do through browser.
What is going on?
- 3 years ago
Probably your account is banned/suspended like mine was... I have no idea why it was suspended. You have to make a case via help.ea.com and they will release your account. But it will take days - at least in my case it took days.
You can check here, if you are banned or not: https://help.ea.com/en/my-ban-history/
I was so angry, because I found my account suspended, when I was about to start F1 22 early access. So I totally missed those three days.
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