F1 Time Trials not loading

---

@EA_Kent wrote:

Hi all, 

As Ultrasonic_77 mentioned earlier, we are still looking into this issue. 

I understand that it's frustrating that the Time Trials are not working properly, but our intent is not to push you into buying the game again on another platform. We don't want you to feel like you have to do that. 

Please bear with us on this while we continue our investigation. We're working to get this resolved as soon as we can. 

---

It's not only time trials, it's inifinite loading, unability of leaving TT if it decides to work this time noone knows why. We can't try setups of best players, we can't switch tracks, we have problems with online races. Killing the game via task manager everytime is time consuming. Actually playing this is not fun - it should be, right?

Can You give something more specific than "we are investigating"? Some deadline? And what will You do if You dont deliver a fix by then? Could You please treat us seriously and stop using some PR language which does not bring any specific info? We have waited for a patch as You requested and it did not fix anything. Some maybe You can provide with some specific and accurate info what are You planning to do and what if You fail again?

It is what it is. If it goes on sale on steam I'll spend an extra 25% just so I can have a full game instead of this husk of a game. I doubT that even if this issue was never fixed I'd ever get a refund.

My mistake for purchasing an EA product in the first place.

Lesson learned.

I notice that the game is still for sale at ea.com

No warning that 50% of the game does not work correctly.

I find this very disingenuos of EA.

Given the lack of REAL feed back I can only assume that making money is far higher in the priority list that talking to customers.

"We are looking at it" is NOT a proper response.

Just how many people are looking into it ? 

Are they actually qualified to identify issues ?

Is it a server, database, networking, coding issue ?

After 4 weeks I would be ashamed if all I could say is "we are looking in to it" !

i've chatted them on Monday via Facebook, i'm veeeeeeery sure they'll take it serious right now haha

---

@Boowdy wrote:

---

@EA_Kent wrote:

Hi all, 

As Ultrasonic_77 mentioned earlier, we are still looking into this issue. 

I understand that it's frustrating that the Time Trials are not working properly, but our intent is not to push you into buying the game again on another platform. We don't want you to feel like you have to do that. 

Please bear with us on this while we continue our investigation. We're working to get this resolved as soon as we can. 

---

It's not only time trials, it's inifinite loading, unability of leaving TT if it decides to work this time noone knows why. We can't try setups of best players, we can't switch tracks, we have problems with online races. Killing the game via task manager everytime is time consuming. Actually playing this is not fun - it should be, right?

Can You give something more specific than "we are investigating"? Some deadline? And what will You do if You dont deliver a fix by then? Could You please treat us seriously and stop using some PR language which does not bring any specific info? We have waited for a patch as You requested and it did not fix anything. Some maybe You can provide with some specific and accurate info what are You planning to do and what if You fail again?

---

@EA_KentYou won't even answer to that, will You?

It's on sale on steam btw. Just bought it and uninstalled EA app for good. Good riddance to that trash.

I dont have money for a same game.

i have the same problem since 11 nov.

I did the same. Uninstalled ES now, I never buy a game there. Bought the game on steam!

Hi Ultrasonic_77 , i'm asking for a refund or for a Steam version of the game, it's now a month that i can't play. I have 39 years and never experienced something like this... Do i need to buy a Steam account to play the game??? This is just unthinkable.... 

---

@L4nnowar wrote:

Hi Ultrasonic_77 , i'm asking for a refund or for a Steam version of the game, it's now a month that i can't play. I have 39 years and never experienced something like this... Do i need to buy a Steam account to play the game??? This is just unthinkable.... 

---

I think you realise but I'm not the right person to direct the first part to as I don't work for EA (as per my signature). I also don't play on PC so I'm not certain how Steam works, although I'd be surprised if it turns out you need to 'buy' access rather than just signing up. It's basically a storefront to buy games I thought? Just install Steam and take it from there. 

I'm older than you btw, and so probably like you remember games before the concept of frequent post-launch changes became 'a thing' (for good and ill).

I do expect this issue will eventually be fixed but I do absolutely agree it's been going on too long, which is why I've done what I can to draw attention to it. 

Platform: EA Origin, Windows 10

Country: Poland

ISP: Vectra

And same problem. Only task manager can kill F1_22.

Hey all

Just to keep you updated, the dev team are still working on this issue. Once I have a further update for you, I'll let you know.

Hi everyone,

I had the same issue. The only way to play is to play in offline mode. Then you can load into a time trial you previously set a time for.

I think this issue works like this:

1. Load a time trial session on a track you haven't completed laps on
2. When you successfully set a lap it posts it to the ea servers and links the time to your user
3. When you come back to load time trial, it tries to load your previous time and fails because there's some issue in the background with receiving leaderboards

So if you play in offline you can skip the broken step 3

---

@jenny_a_m wrote:

Hey all

Just to keep you updated, the dev team are still working on this issue. Once I have a further update for you, I'll let you know.

---

The issue is when loading your previous lap time from the leaderboards during the loading screen in time trial on EA and Origin.

It will 100% work when not connected to the Internet but its a useless workaround if you want to set times on the leaderboard.

It should be an easy fix for the devs now they know where to look.

---

@gusthesadgeko wrote:
"Hey all
Just to keep you updated, the dev team are still working on this issue. Once I have a further update for you, I'll let you know"

Not actually an update was it ?
How about some actual detail ? Have you eliminated anything ? Is a database issue ? Was a change made that broke things ? If it was have you tried reverting ?

EA please stop treating us like idiots and start treating us like PAYING customers. 

---

Would more details actually make any practical difference? I've seen plenty of bug discussions go on and on with no acknowledgement or update at all so personally if there's a bug I want fixing I'm always encouraged to see replies like the one above. Plus if they always get criticised for not being of any value then even these are less likely to be posted.

---

@Ultrasonic_77 wrote:

---

@gusthesadgeko wrote:
"Hey all
Just to keep you updated, the dev team are still working on this issue. Once I have a further update for you, I'll let you know"

Not actually an update was it ?
How about some actual detail ? Have you eliminated anything ? Is a database issue ? Was a change made that broke things ? If it was have you tried reverting ?

EA please stop treating us like idiots and start treating us like PAYING customers. 

---

Would more details actually make any practical difference? I've seen plenty of bug discussions go on and on with no acknowledgement or update at all so personally if there's a bug I want fixing I'm always encouraged to see replies like the one above. Plus if they always get criticised for not being of any value then even these are less likely to be posted.

---

Actually We would like to see a clear deadline, and if they fail to fix some info whats next. Maybe a promise of a steam key.. I really think we deserve that after more than a month... Especially when we are just before some christmas days off work with more time to just chill and play.

Indeed I would like to move my F1 22 from Origin to steam because of this issue. They should give players an option to move to steam for F1 22. Takes way to long.

Actually not fixing this after 1 month is a disgrace. No official word nothing and no updates.

---

@CjDontB wrote:

Hi everyone,

I had the same issue. The only way to play is to play in offline mode. Then you can load into a time trial you previously set a time for.

I think this issue works like this:

1. Load a time trial session on a track you haven't completed laps on
2. When you successfully set a lap it posts it to the ea servers and links the time to your user
3. When you come back to load time trial, it tries to load your previous time and fails because there's some issue in the background with receiving leaderboards

So if you play in offline you can skip the broken step 3

---

Actually, I have a question. Knowing a little about how Steam works, the TT ghosts are stored locally but are synced to Steam cloud.

If Steam users can get times uploaded and reloaded and EA/Origin users can't.....

Either

the EA version of the game isn't looking for a file in the correct location (hard coding, etc., wrong game code loaded to TT module)

Or

it isn't storing the file locally 

Or

EA users aren't communicating with the server correctly / server is not connecting to EA users specifically.

Could be interesting if Steam users disable Steam Cloud sync.

I know that if you clean install the game on Steam and don't have cloud sync you overwrite your leaderboard the first time you connect to a server where you have a leaderboard time already set.The fastest time in that session becomes your new leaderboard time. You can load your setup from the leaderboard - the ghost I'm unsure, think it's the default ghost until it becomes a PB ghost.