I contacted the support and this is the answer they gave me:
Thank you for reporting this issue. I would like to inform you that this problem has already been reported to our team by many players around the world and that we are trying to solve it.
We ask you for some time so that we can fix things for all players as soon as possible. I can't give you an exact time. Personally, I think it will be resolved very soon.
We have noted the shared details and forwarded them to our team. At this point we do not have any further details on the issue, as it is already being investigated by our team. Once we have a new update, we will inform our players via the game or via our social media channel.
I really appreciate your patience as we work to solve this problem. Our players are interested.
Electronic Arts greatly appreciates your cooperation and patience. Do you still need help? You can contact us at help.ea.com
Thank you for contacting us. Be well and have a good day!
@EA_Atic do you have a date for us? Actually is frustrating.. I bought the game directly from EA instead of “steam” to get better support.. and instead...
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