Save failed / Failed to saveHello,I have just launched the game and I cannot enable autosave thus I cannot save any files. Whenever I try to enable autosave the game says "save failed". (report code CPCK-JMXS-DERR-SCVE)Is there a way how to fix this, please?Thank you for your response.

Hello, I have just recently bought F1 22. The issue is very simple, whenever I enter the game a message pops up "failed to load, retry or continue without saving". After I tried to turn on autosave feature the same phrase gets shown. Every time I start the game I need to go through the conditions and gamma correction etc. again. I tried to uninstall the game and it did not help. I play on PC, game is bought through Steam. I can provide images if neccessary. Thank you for your response.

@EA_Atic Hi, I have bought the game on Steam. The only setting saved is the EA account. Whenever I start the game I have to go through all those conditions and gamma correction except the EA login.

Hi Atic, I apologize for a second response, however, this issue is quite critical and absolutely denies any further and deeper gameplay of your product plus there are other people suffering with the same problem. Is there anything we can do? At least any feedback is much appreciated. Thank you for your time.

@EA_Atic I already tried.I tried:Deleting and turning off antivirusReinstalling the gameChecking integrityTweaking antivirus allowance for the gameUpgrading WindowsRestarting computerContacting EA live chat - they did not know what to do basicallyRunning the game as an adminEven if the documents arent linked to onedrive, does not work

Failed to load / unable to turn on autosave

36 Replies

Milnmeister
3 years ago
@EA_Atic I already tried.

I tried:

Deleting and turning off antivirus
Reinstalling the game
Checking integrity
Tweaking antivirus allowance for the game
Upgrading Windows
Restarting computer
Contacting EA live chat - they did not know what to do basically
Running the game as an admin
Even if the documents arent linked to onedrive, does not work
cofmann
DICE Team
3 years ago
Sorry for the delay, are you still seeing issues? @Milnmeister,

/Atic
lime138
3 years ago
@EA_Atic I still have it
PunJoAaas
3 years ago
I also have the problem, and tried many ways included on the following comment, plz, all of us need serious help
8ijlr1re85od
3 years ago
I have the same symptoms. Report code is always different.
konstantinos241
3 years ago
@EA_Atic I ALSO HAVE THE SAME! Do something! I have also done what the other people told me, please do something today not the next year😅, I paid for something that I can't use/play! And the live chat is the worst as they can't help me.
redbus36
3 years ago
Getting this issue in Feb 2023 using the EA app on Windows 11.
Like everyone else I have double-checked Windows firewall and my AV.
Tried reinstalling etc.
Game is not usable in this state (although F1 2021 is working fine), I hope there is a solution to this!
gregzapia
3 years ago
Same Here, PC/Steam, with or without steam cloud sync, makes no different, F1 hasn't right to save.
redbus36
3 years ago
Just tried after today's patch - absolutely no difference, still can't save, game still unusable, WTF EA please fix! ☹️
LittleSpankK
2 years ago
Hey don't know if this will work for u guys but i did finally manage to get the game to save.
Ive tried everything like u until today.
What i did is i turned off the cloud protection from windows defender

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Failed to load / unable to turn on autosave

36 Replies

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