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bubbleshoot's avatar
bubbleshoot
4 years ago
Solved

I own 'Origin' F1 22, friends own 'Steam' F1 22. I can't connect to their league

Product: F1 22
Platform:PC
Summarize your bug I own the Origin version of the game My friends own the Steam version of the game I am unable to connect to their leagues via the code
Which area is the bug/glitch in? Multiplayer
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a League of a 'Steam' F1 22 Try and connect to the league via a 'Origin' F1 22 copy via the league code
What happens when the bug occurs? Unable to locate league code
What do you expect to see? I get into the league

‌

Game is unplayable

Defective product

I own the Origin version of the game
My friends own the Steam version of the game

I am unable to connect to their leagues via the code

f1 22
  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi folks, 

    Thanks for reaching out about this. For Imported Steam friends lists, it's important to make sure the Steam profile privacy settings of the friends you're looking to find are set to public. Could you ask your friends to double-check those settings? This link will share how they can update those: Steam Profile Privacy

    For future readers, there can be different reasons why you might not be able to find a friend in the EA App. To help with that, we've popped together some ways to help friends appear in the search results over here: EA App - Can't find a friend. Could you take a look at those recommendations and give them a go, please? If your friends still haven't appeared in the search results after, there's some information we'd need to better understand what might be happening. Please copy >> this template << and paste it into your reply in that thread, filling out the answers. 

    We'll close this thread out from here to help keep the information together in one spot. 

    Thank you, 

    EA_Lanna

12 Replies

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    4 years ago

    Will be fixed in a Crossplay update! 😞

    No ETA as dev team in Ukraine.

  • bubbleshoot's avatar
    bubbleshoot
    4 years ago

    Unacceptable.

    EA knew this yet they failed to let their customers know what issue this would cause. If they provided enough time we could of cancelled orders and selected the right platform to buy on at the very least.

    They must offers us refunds now so we can go elsewhere if that is the only option.

    Still waiting on a response from EA at the moment. Unsure why it should take this long for this defect to get viewed.

  • bubbleshoot's avatar
    bubbleshoot
    4 years ago

    My issue is still not resolved.

    The website for F1 22 does not sell the game as if 'PC' has two different platforms beneath it.

    Even the creative director talks about F1 22 having 3 different platforms (PC being one).

    How can even the top people in F1 development, including the entire marketing team at EA not know that PC has two platforms?

    Are they really that incompetent, are they really that short sighted?

    I need to a solution to this, a work around.

    What do you provide? My game is broken, and does not work!

  • bubbleshoot's avatar
    bubbleshoot
    4 years ago

    That is something which EA haven't yet done for me.

    Why are they helping some but not others.

  • bubbleshoot's avatar
    bubbleshoot
    4 years ago

    Still awaiting acknowledgement/a fix for this.

    Hello?

    Please help. Game is still unplayable since release!!!!!!!!!!!

  • bubbleshoot's avatar
    bubbleshoot
    4 years ago

    Hello?

    Any response to this. Almost a month, and the game is still unplaytable?

    HELLO??????????????????????????

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    4 years ago
    @bubbleshoot wrote:

    Still awaiting acknowledgement/a fix for this.

    Hello?

    Please help. Game is still unplayable since release!!!!!!!!!!!

    They're not. I bought a key from third party website. Keys were not released until 01/07 so could not preload.

    Game came on early access for Champs Edition, CM/EA acknowledged PC "crossplay" issue via forum 28/06.

    Paid for EA Play 1 month to get trial, (Steam).

    Applied for refund from third party vendor as key not used to even download the game (waited to see if patched quickly). Wasn't so applied for refund (within 7 days of release), Refunded in full 09/07.

  • Alexxx_951944's avatar
    Alexxx_951944
    3 years ago

    I have an similar problem. I own F1 22, I have installed from Steam, I try to add a frined who has the game activated by EA app and I if I enter his EA ID to search and add as a friend I get zero results. If I search my ID from his pc I find my ID, and if I send a friend request from his computer I don't get any notifications on mine. Crossplay is enabled on both computers. This is frustrating

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