Hey everyone, we are currently investigating an issue where players receive a message that their account has been suspended and cannot access online features. Our teams have so far checked affected accounts and have not seen any account with an active suspension. If you see this message, you don't need to contact our Terms of Service team, as it is an issue on our side and our team will now continue the investigation of the issue. We apologize for any current inconvenience and thank all of you for your patience. We will update this thread with any updates on this matter! -rephii

Hey everyone, the maintenance should be over now, and you should be hopefully not see the message any more and access all online features 👍https://twitter.com/EAHelp/status/1541776979862634497?s=20&t=q1CmnzGpim0C40jpHsC7hAPlease let me know if you still see the message that you are banned. -rephii

[ISSUE] Your Account has been suspended message

55 Replies

WFD-DANIK
4 years ago
This is my first time of playing F1 Game and i bought EA Play Pro to play F1 22 Champions edition but it says my account is suspended... Can someone help me? or this is common issue for ea play pro users?
WFD-DANIK
4 years ago
@EA_rephii Thank you. Waiting for fix.
G1lden
4 years ago
its fixed
TheOGReeceTTV
4 years ago
@G1lden
The game hasn't even been out for 5 hours yet. I wish people like you would stop instantly asking for compensation. I've paid my yearly fee just yesterday but I don't feel entitled to ask for compensation. Be patient and wait for the team to fix the issue and just play as normal.
kr3ampie_
4 years ago
@G1lden you are asking for compensation for a library of games u signed up for knowing a day one release comes with issues?
Antraxo
4 years ago
Thanks. Hope the fix will come quickly! Was super surprised when I saw it but knew it wasn't real when I tried other EA titles or checked my history for bans or whatever.
schcksLy0
4 years ago
@kr3ampie_ Are you serious? Wtf is going on in brains like yours.
Of course, it's an eligible question to ask for compensation if you're paying for a service that should work to 100% and not just 70% or 50%.
B0hd4n
4 years ago
paid extra for early access now expierencing this!!??
Jacobwar
4 years ago
Please fix fast i would like to play some coop with my friend
EA_rephii
EA SPORTS FC™ Team
4 years ago
Hey everyone,

we will have a short maintenance coming up for all platforms from at 12:30 UTC / 13:30 BST / 14:30 CEST to fix an issue for all EA Play Pro users.

https://twitter.com/EAHelp/status/1541756452699791361

-rephii