Forum Discussion
Hey everyone,
If you still aren't seeing the bonus content I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look.
For more info on how you can set up a case with them check out the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer.
Hi @EA_Kent ,
I've spoken to EA Help four times (release and after each patch) regarding never receiving the 18000 Pitcoin from purchasing F1 22 Champion's Edition through the EA App. EA Help has been advising since release day that this is a known issue affecting many players, the development team is working on a fix, there is no target date for a fix, and there is nothing that they can do. They have recommended EA Answers HQ in pursuit of a resolution.
If the expectation is that EA Help can help solve this problem, direction on what the magic word should be would be much appreciated. If not, I'd recommend not sending people there, as they simply direct people back to EA Answers HQ.
- 3 years ago
What @ratkingjkjr said.
It isnt even listen in the thread of known community raised issues at all - https://answers.ea.com/t5/Updates/F1-22-Community-Raised-Issues/m-p/11640498#M9- EA_Kent3 years ago
Community Manager
Hey everyone,
Thanks for following up.
I'll pass along your info to have this looked into. It looks like this is still under investigation. Apologies for the confusion on my part, and we appreciate you bearing with us while we continue looking into this.
- asimms3 years agoNew Rookie
Just the same excuse still a month on still no pit coins well they should be some form of compensation for those of us that bought the champion Ed some of us have got some content some of the other content were others have not and I like others are getting pissed with the same answers back I'm coming up 50 and started playing games when I was 10 and in that time I myself have never had any major issues with games until now