Re: Error Code: PM7 "Failed to join the session. No responce from host."

Same error here

I have the PC game (Steam) and PS4 game. Both, are connected to the same net 

PC starts showing this error code tonight and check all the stuff people mentioned above (except reinstalling the game)

PS4 works fine 

PC can connect multi if I switch off cosplay or if I try to connect a game with crossplay OFF.

Also, I can start my own multiplayer game and invite people, no matter crossplayis ON, but the black screen creating game start is toooooo long now 

Recording a video showing this. Happy to teat what you want to fix this issue 

https://youtu.be/Qa3TsWd9nQQ

(I receive invitations from friends with the same result, error close PM7)

I have done another test

When creating a session for multiplayer game, if I do it with the crossplay option activated, the waiting time until the game is created and I can make adjustments in its menu does not currently go below 20 seconds (a lot more, actually, as seen in the video I attached earlier)

If I disable the crossplay option, the time it takes for the game to get to the same menu is... the blink of an eye.

I have tried to use the same DNS that my console has (main, the primary of my Internet provider, secondary the primary of Google: 8.8.4.4)

The result is still the connection error.

As requested by other users, I would like to receive some response from the staff indicating whether or not they are doing something to solve this problem.

Infinite thanks Bro, i deleite the * Avast and my crossplay works, you're the BEST i wish the BEST for rober

SOLUTION, I believe..

The problem IS related to AVAST! (anti virus) and to solve the issue you need to turn the SHIELDS OFF (that's why also uninstalling the AV solves the problem as well - but simply turning the shields on/off is a better option) - here's how to do it:

- Right-click the Avast! tray icon:

- Hover the mouse over the 'Avast shields control' option and then left-click the 'Disable permanently' option:

- You should see a 'Component stop' blue screen asking "Are you sure you want to stop all shields?" - just click on "Ok, Stop":

- Then you should see a Windows Security popup screen - that's ok:

- Now you're ok to join Cross Play lobbies just fine again.

- When you're done playing, just turn the shields back on by right-clicking on the Avast! tray icon again, hovering the mouse over the 'Avast shields control' option and then left-clicking the 'Enable all shields' option (the number of shields may vary according to how many you have installed):

I also tried to turn off the shields manually and separately to try and isolate the 'problematic one', but it didn't work.

It only worked when I did according to the step-by-step process above.

Hope this helps, BUT I also hope EA can do something to avoid the cross play lobbies being blocked by Avast! - it was working fine until about 3 weeks ago, right until Patch 1.14 was released, so I believe it was something on that patch - I had NO Avast! updates since then (so it was not Avast!'s fault)..

@jenny_a_m 
@Strikerboii5935 

@SexyBrigadeiroAVG here. Disabling the antivirus no more error PM7...but PM65539

😕

Then I realized Nvidia has an update, and install that on my PC.

Restart the system and gave it a try again your approach, deactivating AVG, and it works

 So thank you so much for this workaround. Hopefully, EA found the best approach (and also answer this thread)

@navarreitor 

I would suggest you to replace AVG by Avast! - I did that myself years ago and never looked back.

But, also as I said on my 'solution' post, this begun to happen after patch 1.14, so I believe it's something inside the GAME and not on our Anti-Virus - I mean.. something happened in the game (after Patch 1.14) that caused the anti-virus to 'block' our games from communicating with Cross Play lobbies properly.

For now, all we can do is to disable (or even uninstall) our AVs somehow, but I hope the devs 'fix' whatever they 'broke' in the game that started to cause this 'miscommunication' between the game and cross play lobbies, interfered by the AVs.

My solution is actually just a workaround to be honest...

@navarreitor 
Fair enough - cheers!