EA_Aljo
Community Manager
Community ManagerRe: F1 22 SERVER CONNECTION
Hey there, @Jakkana96
I'll try to help with this. What platform do you play on and are you using a wired or wireless connection? Thanks!
Forum Discussion
11 Replies
Hi, i’m the same person but different account.
I play on PS5 with wired connection.
thanks !I play on Ps5 with wired connection.
Thanks !- EA_Aljo
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Doesn’t work, i have rebuilt the database of my ps5 and cache but don’t work, every 5/10 minutes disconnected me by server and it’s unplayable,only since 2 days happen this.
- EA_Aljo
Have you checked the ethernet cable to make sure there's no damage to it? Also, check your router to see if there's a firmware update available.
Something else to try is using alternate DNS settings with the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.
I'm going to be leaving for the weekend shortly so if I don't respond, it would be good to contact an advisor to continue getting help with this. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
Hello, My friend list just disappeared, I am on PC ( steam and all of my friends from others platforms just vanished!
Can you guys help me please
This issue still hasn't been fixed! I still have to disable crossplay just to play. So now I can't play my friends on other consoles and there's hardly any PS lobbies to join. What are you doing about this problem???
Then explain why connection work very well on all games but on F1 22 it's doing *.
Me paso lo mismo y no se cual seria la solución
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