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Re: F1 crashing after connecting to online services


@kojouFPS wrote:

Hey,

Im the brother of agod I will post the dxdiag with this message. Really hope theres a way to fix the problem.


You have AMD graphics drivers installed. This is usual if you just swap a graphics card into a working build or put an old hard drive in a brand new PC.

Your dxdiag has issues - probably the latter scenario, but please post the make and model of the mainboard, this is vital to updates. There are just numbers where the info should be.

4 Replies

  • agodXO's avatar
    agodXO
    2 years ago
    @SteveJackson the thing is, the same problem persists on his gaming laptop so it’s not hardware related, it gotta be something network or account related since the game runs offline perfectly fine
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @agodXO wrote:
    @SteveJacksonthe thing is, the same problem persists on his gaming laptop so it’s not hardware related, it gotta be something network or account related since the game runs offline perfectly fine

    Let me be the judge please. That PC has issues. Get it sorted and the problems will go away. 

    I have a feeling the laptop will be a case of rinse, lather, repeat.

    Respectfully, if you were able to solve, you would have, so I’d take instruction.

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @kojouFPS wrote:

    Gigabyte X670 Gaming X AX


    Download all the software packs first then do it in this order.

    Disconnect internet.

    DDU the AMD and Nvidia GPU drivers in Safe Mode, rebooting as prompted.

    Uninstall any listed chipset drivers, reboot then install v5 driver

    Install the Nvidia GRD (German), reboot. Don't set any non-standard options in the driver, restart. 

    Update the UEFI (F7a) using Q-FLASH procedure. Save defaults and exit before;

    You should be able to set XMP, Virtualisation, Secure Boot (requires UEFI not CSM), SAM (or Resize BAR - whatever it's called when you mix CPU/GPU), etc.

    Reconnect internet.

    Redo the dxdiag at this point and repost.

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