Re: PS5 error code 2631071469:S "cannot connect to online services".

Hi @ScarDuck14, thanks for pushing this!

Update: talked to my ISP. On their end there is nothing they can do. My internet works perfectly fine, there were no changes made and there are no blocked ports or anything else which could interrupt the communication to the EA F1 Servers.

This problem already takes to long to be acceptable. I tried every possible method on my end, now it's EA's turn to support.

Best,

xFloweeh

I have been having issues since Oct 22. The only way I can play (PS5) is by disabling the crossplay function which is disappointing as I bought it because I could use the crossplay function. Brought this up many times and no one seems to do anything about it! A lot of other people, regardless of console or PC, are having the same issues.

@ScarDuck14Woohoo I’ve got this error now.

I know they are working on this. Fingers crossed they are implementing a fix

another error code 698917898:S

i got the same issue since tuesday.

Same here.

I hope someone can help..... i have dont everything. 

Playfab / code 1008H

Do you have any clue what‘s causing it? I mean i habe done absolutely everything. Fun Fact: my provider thinks this case is so special, that they want to help me by all means. They consultef their external techies to analyze my traffice with ea

I dont know. It happend i think after the patch. I will make a topic asap. Because i try everything. But its not i cant play, its always in the begin and between quali and race on lobby modus

My issue cleared up after a few hours and Havnt had it since🤷‍♂️

I have mine for week now.....

Everyone affected - if the next game has the "EA Account required", you should boycott the title.

I suggest all of you affected by this issue contact EA with your EA account details (EA should provide a secure means of doing this, or at least non-public - maybe to an email or DM to a forum account specifically for this issue). 

However, this would only be if EA have the resources allocated to this task specifically. Don't apply as appeasement, apply if you're (EA) actually serious about tracking and fixing the errors.

@ScarDuck14 @EA_Kent 

I have the issues and i think they have to fix it. If they want extra info i can give it

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@IcemanNL55 wrote:

I have the issues and i think they have to fix it. If they want extra info i can give it

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I agree they should fix it, but it's not going to happen until they figure out what the issue is and this will only be possible by tracking the EA Accounts with the issues.

But, anyone who has been hurt by these issues this time around really has no excuse if they purchase the subsequent titles.

Really all the users affected, if they have the EA Account and the linked email access (this is important) to all the linked accounts (e.g. your PSN account email) then I think there can be progress.

Ironically, I had to do my periodic sign in to EA to post that. 😉

Hey, just to let you know that this is being investigated by the team.

Appreciate it. Unable to play for weeks now. If it doesnt get fixed i cant even buy F1 23, wont work anyways. Hope this is solved in the near future. If any Information are needed i can provide them!

Thank you and hope we will get a good update 

any news on this topic? I am not able to play since months now! My ISP should be in contact with sony, EA and Codemasters but even they get no response at all!

At this stage it doesn‘t make any sense to buy the upcoming title as most likely i‘d be unable to play that title online. 

@ScarDuck14 

tried it doesn‘t solve the problem. At this point i‘ve given up. I wrote this post in january. We have march now. @jenny_a_m was so kind and dm‘d me but there‘s no fix in sight. 

From my standpoint it‘s just frustrating. I won‘t even consider to buy the new f1 game until my old ones are getting playable again.