EA Staff (Retired)

Re: weekly event results disappeared completely - how can you keep messing up?

Hey all, thanks for drawing this to our attention - this is being looked at by the team right now.

@grocal wrote:

I'm officially done with this game. You can't even provide normal service - Time Trial loading stalling the game to a point when killing the game from task manager is the only option (hit and miss when trying to switch tracks in TT), leaderboards not loading (as abovE), rewards not send (4th time for me, second in the row), 7 and 8 buttons on McLaren GT3 V2 wheel still hardcoded. Not mentioning many big and small problems that I'm not even posting bug threads for.

And just to confirm that the leaderboards not loading etc., is being investigated as well.

7 Replies

J0llyRoger007
3 years ago
I also have the same weekly events rewards problem. After Monza no ingame email and no reward. This was second time when this happens and I think I have played only five weekly events... What the point of playing, if you don't even get any rewards! This is quite annoying and please do something! I'm playing on PS5.
ecu8kndnzsgi
3 years ago
Seems this is the new normal......
Erwindius
New Novice
3 years ago
Hi, any news? I haven't been awarded for the last three weekly events in which I participated ☹️
I hope you can fix it.
Greg_HFr
3 years ago
Product: F1 22
Platform:Xbox Series X
Summarize your bug I haven't received my weekly event reward in Singapore.
What is your 16 digit Report Code?
Which area is the bug/glitch in? Weekly Event
How often does the bug occur? Occasionally (10% - 49%)
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Good question, you may already have the answer.
What happens when the bug occurs? No in-game message = no reward.
What do you expect to see? I'm waiting for the reward that I should have received.
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It would be nice if this problem could be fixed once and for all.
FaSsGaTTo
3 years ago
Produit: F1 22 Plate-forme: PS5
Résumez votre bug Je n’ai pas reçu ma récompense hebdomadaire à Singapour.

Quel est votre code de rapport à 16 chiffres?
Dans quel domaine se trouve le bug / pépin? Événement Hebdomadaire
À quelle fréquence le bug se produit-il ? toutes les semaines
Avez-vous activé le cross-play ? Oui
Étapes: Comment pouvons-nous trouver le bug nous-mêmes? Voir si les gens reçoivent leurs récompenses le Lundi
Que se passe-t-il lorsque le bug se produit ? Pas de message dans le jeu = pas de récompense.
Qu’attendez-vous de voir? J’attends la récompense que j’aurais dû recevoir.
Ce serait bien si ce problème pouvait être résolu une fois pour toutes.
Greg_HFr
3 years ago
@jenny_a_m The 9000 points that I did not receive should have allowed me to unlock the rewards of level 31 of series 4. Series 4 which ends in less than 5 hours...
Greg_HFr
3 years ago
Rewards work for Series 5, but where are the Series 4 rewards we should have received?