@EA_Groguet That's just a generic answer detailing the current situation. Please do let us know WHY it can't be fixed....
There is a way to "activate the trophy" and it requires fixing/patching of your product by the developers. We all know working at EA probably involves 3 line managers just to decide what flavour the coffee machine has on Monday... so I understand that we aren't talking to an indie developer who can just git push the fix rapidly. You have channels, use them.
Why were you able to do it with the broken Fifa 2022 trophies in a very similar situation? I'm gonna bet it was because their playerbase size and thus its possible impact on revenue had something to do with the decision making.
End of the day you are still selling this game with features removed within one year and an outright broken trophy/achievement list. The only acknowledgement or reply anyone has is someone blatantly admitting that "yea...that's broken...but oh well we don't care"
Its an easy coding fix that requires pushing to dev branches, quick test, push to live, quick test, submit to MS/Sony...The developers know that but their hands are likely tied by your profit margins.