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Same here.
Very good PC with specs that can definitely run the game without any issues, no overclocking applied!
Every time I try to launch the game (with/via Origin) the following happens:
Game starts up, selection screen (regular or VR) appears, I confirm regular --> black screen appears for a few seconds --> Game crashes without an error message.
I followed all suggestions that I could find online, installed and re-installed the game several times, verified file integrity multiple times, re-installed Origin, went from most recent Nvidia drivers to older drivers and back to the most recent one (via DDU), etc pp.
Nothing worked, so I just wasted valuable hours of my life trying to fix things on my end where there is nothing to fix.
Codemasters, please do something to fix the underlying issues and flaws or at least please give us a proper indication of what might be causing the issues with your game so that we can try to find a workaround.
To add to my earlier comment:
- All overlays are disbled
- I did a clean boot
- tried several BIOS settings with and without overclocking
- tried to run the game via a newly generated Windows admin user
- deleted the hardware xml-files from the my documents folder
- edited the hardware xml-files from the my documents folder
NOTHING works. Still having the same issue.
Also, my DxDiag shows that there is a problem detected with the App: F1_22.exe --> AppHang.
Going into further logs that I could find, it says:
Problem Event Name: apphangxprocb1; Hang Signature dbd3
f1_22.exe: "A problem caused this program to stop interacting with windows"
Codemasters, please help!
- 3 years ago
Still no feedback...Seriously?
- 3 years ago
Another day and still no reply from EA or Codemasters.
I am impressed by this great customer service quality!
- 3 years ago
Could we please get a reply?
- EA_Atic3 years ago
DICE Team
Hey, @sleepaholic @lenoxwake @timtam4221 @egzq3daprw59 Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
- 3 years ago
@EA_Atic Please find my DxDiag attached.
One observation I made when looking at other people's DxDiags in this forum:
It seems that - not always but in the majority of cases - people report issues while having an AMD Ryzen processor and a Nvidia Graphics Card.
Could you please give us some insight why your game seems to have issues with this combination of hardware and what might be a workaround that the affected user base can put into place? Maybe there is a certain BIOS setting or a specific driver that is incompatible with your requirements? Anything that offers more help than the plain default reply would be highly appreciated.
In the end I do not want to sit here blaming anybody and troubleshooting the issues but much rather have fun playing the game.
In the hopes of a quick and helpful response, your fellow racer.
Edit: spelling
- 3 years ago
To add to my previous message:
My train of thought is the following: For most people the game is working without any issue while for others like me it is not even launching, even though my hardware is definitely sufficient enough to run the game (in theory) --> It must be something very specific in the combination of hardware + software + game code that is causing the conflict. I know that it is very hard to point that out from your side, @EA_Atic, but this is exactly why we need more insight from your development team. Please let us know what you know and maybe we can find a solution together.
- 3 years ago
Hi I'm just new here in this forum I'm having the issues but I'm using Xbox series X and I already send my concerns to EA but I still don't have any answers. Thanks
- 3 years ago
@EA_Atic Any update on the issues?
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