Audio issue FC25
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RTX 4070 Ti Super
Enter RAM memory size in GB 32GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20/09/2024
What time did you see the bug? (HH:MM AM/PM) 05:10 AM
What is your time zone? BST - GMT + 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? not sure if my issue can be replicated.
What happens when the bug occurs? only FC 25 has this issue i have tried other games including FC 24 and not having this issue. the issue i'm having is, i have astro A40 TR mixamp, and once FC 25 loads, it for some reason, the game mutes my voice audio. so when talking to friends on discord, having the game audio set to my pro game setting and voice call set to pro voice setting on my mixamp, FC25 shuts off the voice audio from my head set. where i can no longer hear anyone talk until i close the game. and like i said this only happens with FC 25 and no other game.
What should be happening instead? FC 25 should not be muting my pro voice audio on my headset.
the Issue is FC25, once the game loads to the main menu, when i use my Astro A40tr headset mixamp, the audio to the voice channel of my headset mutes. so when talking to friends before i load the game i can hear and talk to them, as soo as the game loads they can still hear me, but i can no longer hear them until i quit and close the game. and it only happens with FC 25 as i played FC24 and never had this issue.
