Card Skins Not Found after Reinstall
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? 5v5 Rush
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/03/2026
What time did you see the bug? (HH:MM AM/PM) 11:00am
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I just reinstalled the game - following instructions to try to rectify another issue (constant SB crashes). Now many Evolution, Winter Wildcards and other promo cards have no skins, they are showing as "Not Found".
What happens when the bug occurs? The cards look awful because they are grey and say 'Not Found"
What should be happening instead? They should be showing the appropriate card type.
No additional information necessary.
Hey @CoachDamo, it seems that there was a problem during the installation process if your cards are not updating correctly.
Please try deleting and re-downloading the squad update or deleting corrupt files
first. Restart your console and check again. If that doesn't fix it, you may need to uninstall and reinstall the game to resolve the issue.
