Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Nvidia Geforce RTX 3060
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 24/09/2024
What time did you see the bug? (HH:MM AM/PM) 20:50
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? While winning a co-op rivals match - Have the opponent quit the game (either via menu or alt+f4)
What happens when the bug occurs? Whenever the opponent quits the game while I am winning in a Rivals co-op match (I'm playing with a friend), I receive the following message - "Your match result is currently under review. You will be returned to UT Home." - After days, the win is not awarded by the system.
What should be happening instead? Win should be awarded to the user that is winning instantly, or, even if with delay, not more than 24 hours.
Whenever the opponent quits the game while I am winning in a Rivals co-op match (I'm playing with a friend), I receive the following message - "Your match result is currently under review. You will be returned to UT Home." - After days, the win is not awarded by the system.
This same problem also happened in FC24.
Thanks in advance for your kind review of the case!
