Co-Op Division Rivals Random Disconnects Within First Minutes

Community Manager

6 months ago

Marked as Solution for Visibility Purposes Only
Hello everyone,

Thank you so much for bringing this issue to our attention. This was shared with the team already, and we will look into this for you. Additionally, I’ll highlight some of the workarounds mentioned in this thread below.

Thanks again for your support!

Best regards,

EA_Pulsar

Please try to play Co-Op Rivals game using a squad without imported tactics, and see if the issue persists.

Babi_gutt

Wrote:

I have already written the solution here, but it seems most people come here to complain instead of actually reading the Messages in this thread.

Neither you or your teammate can have more than one tactic on your team when playing. If you or your Coop partner have more than one tactic on your team tactics, it will disconnect. Easy as that.

AFriskyPigeon

Wrote:

Copy your squad

Delete the old squad

Delete any custom tactics (recreate them after saving if needed)

Save

Should work. Seems to be a tactic bug.

nckdxn_7

Wrote:

Possible workaround:
Restart the game after the end of every single rivals game.
I'm PC, friend is PS5. I'm hosting lobby and every game I restart my game. Haven't had a disconnect since doing this, 9 or 10 games.
Let me know if this works for anyone else!

alanprimo10

Wrote:

I was having the same problem with my friend, we tried to change connection, switched off crossplay, cleared PS5 cache, nothing worked.

Then we downloaded the last Teams Updates and we didn't get disconnected anymore.

Go to Customize -> Edit Teams -> Download Updates

Hope it can fix the problem to all

iiTaL3nTz wrote:

I switched off crossplay and it worked

Feel free to check other troubleshooting steps from our tech guide.

Youssefessam1
6 months ago
We tried all of these workarounds and actually more with no help, no workaround so far and it affects our match reward due to DNFs and waste huge amount of tine as go back throigh the division and start over !!!
- musa001
  6 months ago
  
  To: @EA_Pulsar This is v misleading as none of these are solutions. Even so much as marking them as solutions for visibility purposes is inherently wrong. We’ve all tried these workarounds countless times and they do not work (any successes were down to luck / may work 1 or 2 times at best). This is a critical issue as some of us (myself included) purely play FC for the co-op gameplay capability. Ordering the ultimate edition has proved pointless and borderline fraudulent. Having played fifa since the 2000s I’m aware that what I have written will have little effect or impact on the issue, but had to vent it out as marking your message as “Marked as Solution for Visibility Purposes Only” is misleading. Thanks
  - Dutchbird21
    6 months ago
    You are correct m8 this is not a solution and they dont work. Already lost 20 matches because of this **** I love to play coop with my friends and now for the ( 7 days early ) I cant play with them….
MaxedOutZod
6 months ago
@EA_Pulsar Just to be clear, these “workarounds” absolutely do not solve the problem for everyone. I figured out how to remove the post as the solution and have since done so. The EA team must keep looking into this issue. Even if the workarounds were consistently correct, having to go through all those steps just to play co-op Rivals is wild.
- musa001
  6 months ago
  Also notice how they artificially boost the xp on @EA_Pulsar’s “solution” response to make it out as if the issue has been resolved. It’s pretty obvious they are trying to belittle the severity of the situation. Big up EA
Keiko3cat
6 months ago
None of these have helped, I am still getting disconnected after trying all of these “work arounds”
- nckdxn_7
  6 months ago
  Yeah, issue ahs gotten worse, every single game is a DC in co-op division rivals now.
  - wimbles
    6 months ago
    Same.
    
    This needs fixing ASAP
Keiko3cat
6 months ago
@EA_Pulsar i really hope this is high importance, people are unable to play the game that they just spent $65+. We are unable to make any progress at all and the “solutions” that you reposted do not solve the problem. Not to mention the glitch where when someone quits at the kit selection screen, the co-op party is disbanded too
- Ibracademy69
  6 months ago
  People still getting this disconnect on coop rivals? Been 6 days with coop rivals completely unplayable eh?
PepTeamIvan
6 months ago
Hy,

It is not working, me and my coop partner have the same problem.
I can’t believe that this issue is still going…ordering ultimate edition is useless because we can not play the game. This problem is still going, I do everything and it is not help…this problem was happened on sunday, today is evening thursday and still not solve the problem…unbelievable…
ooklander
6 months ago
Here we go again: another year with dc-cheaters in draft mode (been in the game on PC since the early days). So that mode is off, u simply cant play it without getting a lose every semi or final if ur not extremely lucky. Well, then theres this division rivals CO-OP bug again this year, but this time its even more *: So basiicly we payed (on PC) money to play a game we cant play at all. Shame on you. Theres been problems with draft and co op on PC for years, but EA does not care at all. Ur workarrounds does not work. Fix it ASAP plz
- nckdxn_7
  6 months ago
  Hey guys, I think this may be narrowed down now to a problem for whoever uses code imported custom tactics.
  Can anyone verify?
  - Marsupial24
    New Rookie
    6 months ago
    @nckdxn_7 My tactic wasn't imported.
scomz
6 months ago
Hasn’t worked
Please find a fix
MorroJohnWicked
5 months ago
I have the same issue pls fix this this is unbeareable
Paradysept
5 months ago
Good evening, I think it's very bad taste for you to come here and complain about people who are complaining about the game having problems with BUGS IN YOUR GAME. Game I spent €100 on and not being able to do a simple co op is ridiculous. Instead of coming here with * solutions, solve the constant problems in your game once and for all. Every year it's the same *@@.
- MikeySalila
  5 months ago
  Experiencing this issue as well. Very frustrating given the amount of the losses I have now and wasted time trying to find a match we can actually play.
  
  I don’t care about the workarounds, I should just be able to play the game without any issues.
  - MaxedOutZod
    5 months ago
    Alright, finally a positive update. After making sure both members of the co-op party only had 1 tactic that was not imported, there were 0 disconnects in 12 games. We also made sure to only have 1 squad - not sure if that makes a difference. We'll test if the 1 tactic can be imported in a few days, and we'll also test if the teammate of the lobby can have more than 1 tactic.
    So, specifically, to fix this glitch (for now), make sure both members only have 1 custom tactic that is saved under the default slot and not imported from anywhere.
    EA, it is unbelievable this appears to be the solution; it is still a massive disadvantage for co-op players, as we are stuck to obviously using 1 tactic. This must be fixed in the future, and it is also disappointing that the community had to reach this solution instead of - you know - the people who make this game.
    Hope this works for everyone. And a massive thanks to those that identified this workaround.
Virgilio4557
5 months ago
In the last days, I experienced this problem a lot. Basically, I start playing a Division Rivals match, and mostly in the second half, near the end of the match. The game doesn't give me a crash message, it just freezes and after a few seconds, just closes. It started to get very frustrating, because not only my DNF modifier decreases, also I lose games I was winning because of the crashes. It happened a few times in Squad Battles or Rush etc. but this mostly happens in Division Rivals. Is there anyone experiencing this? Is there a fix for this? Thanks.